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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Questions always answered in a timely fashion.

Questions always answered in a timely fashion. Made a claim that was paid super quickly. Reviewed on: 1st October 2024

I once needed to claim and it was quick and easy.

I once needed to claim and it was quick and easy. I have total peace of mind knowing my lovely furry friend is so well protected - Thankyou Reviewed on: 1st October 2024

Great cover, easy to claim

Great cover, easy to claim with helpful people on the phone! Reviewed on: 1st October 2024

Comprehensive cover and online vet service

To the best of our knowledge, ManyPets insurance seems to have by far the most comprehensive cover. There is also the benefit of an online vet service which, based on being used twice, is excellent. ManyPets also offers good deals on some pet supplies. Reviewed on: 1st October 2024

Always had a good experience anytime I’ve had to con...

Always had a good experience anytime I’ve had to contact ManyPets. Reviewed on: 1st October 2024

We had 2 dogs insured for many years and now a puppy...

We had 2 dogs insured for many years and now a puppy has now joined this great company Reviewed on: 1st October 2024

My Cat Pippet

My cat Pippet was hit by a car and needed an operation to save her leg. ManyPets paid the vet directly and made the terrible experience easier to manage. Reviewed on: 1st October 2024

Always been quick to pay out.

Always been quick to pay out. Easy to complete claim form. Reviewed on: 1st October 2024

Good customer service

Always provides good customer service. The only issue I have is the long wait before they reimburse the money back to me every time I make a claim. I then have to keep calling customer service to ask for an update which sometimes is not always easy as I do have work too. Reviewed on: 1st October 2024

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