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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

My Cat Pippet

5
My cat Pippet was hit by a car and needed an operation to save her leg. ManyPets paid the vet directly and made the terrible experience easier to manage. Reviewed on: 1st October 2024
Christina 's avatar
Christina

Always been quick to pay out.

5
Always been quick to pay out. Easy to complete claim form. Reviewed on: 1st October 2024
Nick T's avatar
Nick T

Good customer service

4
Always provides good customer service. The only issue I have is the long wait before they reimburse the money back to me every time I make a claim. I then have to keep calling customer service to ask for an update which sometimes is not always easy as I do have work too. Reviewed on: 1st October 2024
Marizel B's avatar
Marizel B

Absolutely chuffed with this insurance policy - acce...

5
Absolutely chuffed with this insurance policy - access to online info and online 24 hour vet plus REALLY excellent at paying out on claims which are super easy to submit. There’s nothing not to like. Reviewed on: 1st October 2024
Sarah C's avatar
Sarah C

Wasteful Insurance

2
My dog needs to go for an X Ray and the customer service department cannot tell me in advance if the X Ray will be covered. Furthermore the vet wanted to send the documents for pre approval and Many Pets says this cannot be done. It’s such a waste of time to have an insurance that cannot pre-approve. Also the excess cost is so high and you end up losing out if you have claims for less that £99. There’s no genuine care for the pet or pet family, but they are quick to take your money and not assist. The best insurance ever is Dotsure Pets in South Africa, the vet can claim directly from insurance without having the claimant have to pay first and claim second. Dotsure pre-approve all procedures and they pay claims within 24 hours in my experience, they even phone to check up on your pets health after a procedure. Many pets need to drastically improve their service. Reviewed on: 1st October 2024
Melissa's avatar
Melissa

They’ve been really helpful especially when we first...

5
They’ve been really helpful especially when we first got our dog. Online vet was a lifesaver. Reviewed on: 1st October 2024
Michael D's avatar
Michael D

Really good provider

5
Really good provider, very efficient when we needed to make a claim. Reviewed on: 1st October 2024
Daniella 's avatar
Daniella

Easy claims system

5
Easy claims system, most paid very quickly. Great for pets with long term conditions. Huge improvement in remembering account details for payments. Reviewed on: 1st October 2024
ZB's avatar
ZB

No concerns, happy with service.

5
No concerns, happy with service. Reviewed on: 1st October 2024
Paige G's avatar
Paige G

Very straightforward claims process, and lovely cari...

5
Very straightforward claims process, and lovely caring staff when you need to speak to someone. Reviewed on: 1st October 2024
Sarah G's avatar
Sarah G

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