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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Great cover, easy to claim

5
Great cover, easy to claim with helpful people on the phone! Reviewed on: 1st October 2024
Tabitha T's avatar
Tabitha T

Recommended

4
Not used yet but recommended by breeder from whom we got our dog from and also colleagues at work who are pet owners Reviewed on: 1st October 2024
May D's avatar
May D

Comprehensive cover and online vet service

5
To the best of our knowledge, ManyPets insurance seems to have by far the most comprehensive cover. There is also the benefit of an online vet service which, based on being used twice, is excellent. ManyPets also offers good deals on some pet supplies. Reviewed on: 1st October 2024
swirlingair's avatar
swirlingair

Always had a good experience anytime I’ve had to con...

5
Always had a good experience anytime I’ve had to contact ManyPets. Reviewed on: 1st October 2024
Nic 's avatar
Nic

We had 2 dogs insured for many years and now a puppy...

5
We had 2 dogs insured for many years and now a puppy has now joined this great company Reviewed on: 1st October 2024
Paul H's avatar
Paul H

My Cat Pippet

5
My cat Pippet was hit by a car and needed an operation to save her leg. ManyPets paid the vet directly and made the terrible experience easier to manage. Reviewed on: 1st October 2024
Christina 's avatar
Christina

Always been quick to pay out.

5
Always been quick to pay out. Easy to complete claim form. Reviewed on: 1st October 2024
Nick T's avatar
Nick T

Good customer service

4
Always provides good customer service. The only issue I have is the long wait before they reimburse the money back to me every time I make a claim. I then have to keep calling customer service to ask for an update which sometimes is not always easy as I do have work too. Reviewed on: 1st October 2024
Marizel B's avatar
Marizel B

Absolutely chuffed with this insurance policy - acce...

5
Absolutely chuffed with this insurance policy - access to online info and online 24 hour vet plus REALLY excellent at paying out on claims which are super easy to submit. There’s nothing not to like. Reviewed on: 1st October 2024
Sarah C's avatar
Sarah C

Wasteful Insurance

2
My dog needs to go for an X Ray and the customer service department cannot tell me in advance if the X Ray will be covered. Furthermore the vet wanted to send the documents for pre approval and Many Pets says this cannot be done. It’s such a waste of time to have an insurance that cannot pre-approve. Also the excess cost is so high and you end up losing out if you have claims for less that £99. There’s no genuine care for the pet or pet family, but they are quick to take your money and not assist. The best insurance ever is Dotsure Pets in South Africa, the vet can claim directly from insurance without having the claimant have to pay first and claim second. Dotsure pre-approve all procedures and they pay claims within 24 hours in my experience, they even phone to check up on your pets health after a procedure. Many pets need to drastically improve their service. Reviewed on: 1st October 2024
Melissa's avatar
Melissa

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