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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent Claim Service

I had to make a claim and it was dealt with within 24 hours and the call centre staff were very helpful Reviewed on: 14th October 2024

Pets advice

Many pets is always very helpful when we have a claim for our Labrador, they always pay the claim, they have a lot of features as in 24 hr video call with a vet Reviewed on: 14th October 2024

Excellent cover

Insurance cover is exactly what I want to cover my dogs needs. Reviewed on: 14th October 2024

Absolutely great, no problems stay in touch with you.

Absolutely great, no problems stay in touch with you. Give you great offers. Very friendly and I know that I'm in good hands with them and waffle agrees woof. Reviewed on: 14th October 2024

First year signing up

This is my first year with many pets but I am enticed by receiving some percentage of my policy back at the end of the year if I don’t need to make a claim against my insurance Reviewed on: 14th October 2024

Good customer service but was a bit disappointed how...

Good customer service but was a bit disappointed how much my insurance went up after I took out a claim Reviewed on: 14th October 2024

Had to get a behaviourist for my dog claim was paid...

Had to get a behaviourist for my dog claim was paid within two days. I have also used the online vet facility when I had an emergency at the weekend. It was excellent and gave me peace of mind. Reviewed on: 14th October 2024

Quick, responsive service and Payments made when said

Quick, responsive service and Payments made when said Reviewed on: 14th October 2024

Excellent service each time ,responsive service and...

Excellent service each time ,responsive service and also timely service Reviewed on: 14th October 2024

Slow to pay, but provide good cover.

Took a long time to pay out on my dog's knee operation, but when they did pay out they included all her medication and follow up appointments so that was good. I also really like that they cover physiotherapy and hydrotherapy as that has been important for my dog. Reviewed on: 14th October 2024

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