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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent service.

I have only made a couple of claims but it was very easy and they pad my claim the same day. Reviewed on: 1st October 2024

Friendly and professional service

Premium had gone up last year but agent I spoke to helped me to find a way round it Reviewed on: 1st October 2024

Always very prompt in assisting with claims!

Always very prompt in assisting with claims. Good communication, good level of cover, and fair prices. Reviewed on: 1st October 2024

Good value cover

I’ve had an older cat insured with many pets on a ‘cashback’ policy (where you get cashback if you’ve made no claims that year) for a few years. I transferred two kittens over this year as the previous insurer had doubled the cost for renewal: I now have all 3 insured for less than that company was asking for 2! Excellent value cover, and the options were clearly explained to me on the phone. I’ve never had to make a claim so can’t comment on that. My one caveat was that I was quoted a very high sum to change the direct debit date by a day - it just wasn’t worth it so I’ve kept the previous slightly inconvenient date. But generally good value. Reviewed on: 1st October 2024

Had good efficiency service when needed vet advice a...

Had good efficiency service when needed vet advice and always helpful Reviewed on: 1st October 2024

Good value and good customer service.

Good value and good customer service. Useful emails. Reviewed on: 1st October 2024

Good service provided for my dpg

Good service provided for my dpg Reviewed on: 1st October 2024

Gordon’s VET .

Very understanding and are very easy to contact . Easy to contact and easy to find . Reviewed on: 1st October 2024

Haven’t had to use the policy yet but it’s good to h...

Haven’t had to use the policy yet but it’s good to have peace of mind. Reviewed on: 1st October 2024

Abba suffers with allergies

My dog Abba suffers with allergies and Many Pets are always available to assist when I have to frequently make claims. Plus the claims are paid out very quickly which is a bonus. Reviewed on: 1st October 2024

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