Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Joined earlier in the year and the lady I spoke to w...

5
Joined earlier in the year and the lady I spoke to was extremely helpful Reviewed on: 1st October 2024

Decent cover for out 2 cats.

5
Decent cover for out 2 cats. Kept in contact throughout the year. Reviewed on: 1st October 2024

Fantastic

5
Fantastic comprehensive insurance, brilliant perks and love that we get 24 hour access to video calls with a vet. A friend recommended Many Pets to us and we are so glad they did Reviewed on: 1st October 2024

Absolute quality

5
Absolute quality - friendly and helpful staff with the appropriate level of communication Reviewed on: 1st October 2024

Brilliant

5
Paid up so quick, through the vet, so I didn’t even have to do anything Reviewed on: 1st October 2024

I have needed to claim for unwell pets.

5
I have needed to claim for unwell pets. The contact was so easy, which helped with the upset that I was experiencing. The pay out was so quick. Reviewed on: 1st October 2024

Very simple and easy to set up.

5
Very simple and easy to set up. Contacting them on the phone is also very easy to do as well and managing the online account is helpful too. Reviewed on: 1st October 2024

Great value for money.

5
Great value for money. Really helpful information sent through on health & offers. Reminder sent when direct debit due to go out. Reviewed on: 1st October 2024

Never had an issue.

5
Never had an issue. Needed a vet consult was amazing. No hassle vet visit claim all done for me. Reviewed on: 1st October 2024

Fantastic service and great value for money with lot...

5
Fantastic service and great value for money with lots of added benefits for my pup Reviewed on: 1st October 2024