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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great insurance provider

Great insurance provider service Reviewed on: 1st October 2024

Very easy to get a quote, good prices easy to...

Very easy to get a quote, good prices easy to navigate Reviewed on: 1st October 2024

Excellent

Paid out every time and been very supportive when I have ring. Brilliant customer service from everyone who I have dealt with. Reviewed on: 1st October 2024

Good clinical advice and excellent claims handling

The video vet service is excellent and helped us avoid having to go to the vet. When we have used a vet their claims process has been easy and efficient. Reviewed on: 1st October 2024

Perfect for pets and pampered pooches!

Easy insurance process, clearly understood conditions and payment options. Reviewed on: 1st October 2024

If our rates wouldn't have increased right before th...

If our rates wouldn't have increased right before the renewal, I would have said this is perfect :) Reviewed on: 1st October 2024

I m Deaf and can’t use the phone - video calls the v...

I m Deaf and can’t use the phone - video calls the vets speak slowly in basic English and always let me know they will email me with more details Reviewed on: 1st October 2024

Fast and hassle free service.

Fast and hassle free service. Very clear communication and claims managed direct with the vet removing all the stress of claiming Reviewed on: 1st October 2024

Excellent service.

Had a really good experience very well trained vets giving great advice Reviewed on: 1st October 2024

Manypets - a reliable insurer who make the process easy

Manypets is a reliable insurer who are easy to contact and a pleasure to deal with. Claims are made easy to do on the customer portal and paid out promptly. Reviewed on: 1st October 2024

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