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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

I have yet to make a claim but my experience so far...

5
I have yet to make a claim but my experience so far has been positive and straightforward Reviewed on: 1st October 2024

Superfast payout, excellent service

5
I have found the service excellent. I have had to claim on 4 occasions and its such a quick and easy process and the payout was within 24 hours. Reviewed on: 1st October 2024

Love the free gifts throughout the year for Bentley

5
Love the free gifts throughout the year for Bentley Reviewed on: 1st October 2024

Great insurance company.

5
Great insurance company. Great coverage up to 15,000 so I know my pets are safe and covered for any conditions. No issues with the company. Have not claimed but no problems so far. Always sending out great deals in the post. Reviewed on: 1st October 2024

Excellent Customer Service!

5
Excellent customer service! Always happy to help! Reviewed on: 1st October 2024

Never had any problems I was recommended a friend an...

5
Never had any problems I was recommended a friend and she’s very happy with the company Reviewed on: 1st October 2024

Easy to follow and comprehensive cover.

5
Easy to follow and comprehensive cover. Reviewed on: 1st October 2024

Was the best price for the most cover when we took i...

5
Was the best price for the most cover when we took it out. 24/7 vets has been good luckily not needed to claim! Reviewed on: 1st October 2024

Years of great support

5
They have supported me with my pets for years (originally as Bought By Many) and I have always found them to be helpful and fair. Reviewed on: 1st October 2024

Really like the remote video consultations, so helpf...

5
Really like the remote video consultations, so helpful for peace of mind Reviewed on: 1st October 2024