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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Efficient, helpful and reasonably priced

5
Efficient, helpful and reasonably priced Reviewed on: 1st October 2024

The best and most comprehensive pet insurance

5
Superb service and product offering the most comprehensive insurance and peace of mind. Exceptionally quick reimbursement on presentation of invoice. The best pet insurance available. Reviewed on: 1st October 2024

Many Pets are the best pet insurance on the market.

5
Many Pets are the best pet insurance on the market. They pay quickly and my cover has no excess. Every claim no matter how much is dealt with efficiently. Customer service is the best and they are someone you can talk to when you need advice. I have recommended them to everyone I meet. Reviewed on: 1st October 2024

Cannot fault them at all!

5
Cannot fault them at all. I've had to make a couple of claims over the last four years of using ManyPets and they've always been really helpful and quick to pay me the money. Reviewed on: 1st October 2024

They increase the premium quite often by a large amo...

4
They increase the premium quite often by a large amount Reviewed on: 1st October 2024

Brilliant cover, they help towards dentals, hydrothe...

5
Brilliant cover, they help towards dentals, hydrotherapy, and ongoing medication unlike a lot of insurance companies. Reviewed on: 1st October 2024

Value for money

5
Bonnie is 11 this year no problems yet..when you look at the fine detail manpets is good value for money Reviewed on: 1st October 2024

Always payout fast and with no issues.

5
Always payout fast and with no issues. Also, the once a year excess has been a lifesaver this year! Reviewed on: 1st October 2024

Quick to respond

5
Very quick response time to online and phone queries and claims Reviewed on: 1st October 2024

Overall so easy from the start.

5
Overall so easy from the start. Payments are satisfactory and am always kept updated with everything on offer and what’s going on. Reviewed on: 1st October 2024