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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Easy to claim & super fast payouts

5
So easy to claim online and upload receipts supporting claim , often I hear on the day that my claim has been approved and payments follow within 24 hrs . Excellent choices on cover love that complimentary treatment is covered and the multi pet discount Reviewed on: 1st November 2022

Fantastic company

5
A fantastic company to be with for my two elderly cats. All claims have been settled really quickly. Customer service is great on telephone. Always pleasant. Easy to put a claim in online. All in all fantastic!!! Reviewed on: 1st November 2022

Great

4
Great cover for the price and great customer service Reviewed on: 31st October 2022

Peace of mind for you and your pst

5
Cover for the majority of issues illnesses and accidents your pet might have. Easy to use web site and great staff on the end of the phone when you need them. Prompt processing of claims and payments for treatments. Reviewed on: 31st October 2022

Easiest and clearest pet insurance

5
Great company, provides clear simple quote with detail and at competitive prices. Reviewed on: 31st October 2022

Good dog insurance

5
Claim very easy to do Friendly staff Will insure ongoing health issues Reviewed on: 31st October 2022

No hassle claim, excellent service

5
I basically did nothing except pay my excess and the claim was sorted quickly and efficiently between the vet and Many Pets. Excellent and hassle free! Reviewed on: 31st October 2022

Fantastic Service at a brilliant price

5
I've been with Many Pets for 3 years now and I can't recommend them highly enough. The process for making a claim is so simple and any claims I've made have been paid very quickly (in some cases on the same day!) Reviewed on: 31st October 2022

Really easy process

5
No involvement needed from me at all, everything sorted between the vets and insurance company. Good turnaround of payment Reviewed on: 31st October 2022

Easy to use and quick to return

5
Easy to use website to file a claim. All claims have been accepted and money returned to us very quickly every time. Reviewed on: 31st October 2022