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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Friendly

Quick and hassle-free claim processing, friendly customer service and good prices. Highly recommended Reviewed on: 12th October 2022

no hassle settlement

dealt with claim smoothly at a time we were very stressed Reviewed on: 12th October 2022

Great service and always happy to help

Great customer service when needed, very professional and friendly. Would recommend. Reviewed on: 12th October 2022

Highly recommended

Excellent customer service, clear and reliable. Reviewed on: 12th October 2022

Miss Bernice Morgan

Amazing there for when you need when things go pear shape Reviewed on: 12th October 2022

Swift effective service

Well worth the money - Yes I would agree a little more expensive than other providers however cannot rate their service high enough. Made claim for injury that happened to my dog, I Paid for it in full and then got the full amount back minus the excess within 4 hours which was incredibly fast. Been advising people/friends to get it on all the chat groups, and pages I follow. Reviewed on: 12th October 2022

Best pet insurers around

Used for my two cats one died & these insurers were brilliant compassionate understanding right to the delivery of my cat cremation funeral & her beautiful box with gold names on top thank you Many Pets glad you helped me through this Reviewed on: 12th October 2022

Amazingly efficient

Easy to claim, speedy processing and efficient pay out Reviewed on: 12th October 2022

Easy to claim

Fantastic customer service when renewing to ensure you get the best deal, especially if you have multiple pets. Claiming is easy too, no complicated paper work, and the aims are quickly dealt with ensuring updates along the process as to what any hold up is. Reviewed on: 12th October 2022

Good value insurance

Like the fact it covers dental accidents Reviewed on: 12th October 2022

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