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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very happy

5
Great customer service, and never any trouble getting intouch with them, and Great price Reviewed on: 10th October 2022

Excellent company.

5
So easy to deal with. Very customer and pet friendly. First class! Reviewed on: 10th October 2022

Perfect pet-friendly insurer

5
Many Pets have always gone out of their way to be helpful and each member of staff seem genuinely passionate about pets. Each insurance plan is catered to suit individual pets and their families. I have never lost a night sleep worrying about the care my fur-baby may need under Many Pets. Reviewed on: 10th October 2022

Excellent service good practices and approach

5
Ready to help via the phone with expert experience Reviewed on: 10th October 2022

Always approachable

4
I have had cause in my pets life to have to make 2 claims. Both of these times the staff at many pets have been approachable, good humoured, practical, sympathetic and juet generally helpful. Never underestimate the human touch when you're feeling scared or worried that your furbaby needs treatment. I really rate the customer service experience. Reviewed on: 10th October 2022

Excellent Service & reasonable pricing

5
I have had a policy with Many Pets for a couple of years and found their pricing reasonable and their Service with claims is great Reviewed on: 10th October 2022

Easy and reasonable

5
Making a claim was easy and I was refunded quickly Reviewed on: 10th October 2022

Excellent

5
Fantastic value for money. Settles claims really fast. Reviewed on: 10th October 2022

Claim

5
When I had to claim for one of my pets who was in a serious accident, Manypets were very supportive and thoughtful throughout the whole experience. Reviewed on: 10th October 2022

Easy communications

5
Although not had to claim (thankfully) the dealings I have had with Many Pets has always been easy and very polite knowledgeable staff. Reviewed on: 10th October 2022