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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

We've not had to claim but the correspondence and ea...

We've not had to claim but the correspondence and ease of everything has been great. Reviewed on: 14th October 2024

Previously claims took too long to process

Previously claims took too long to process, my last claim was completed in a more timely fashion Reviewed on: 14th October 2024

Reliable in responding to queries, settling claims q...

Reliable in responding to queries, settling claims quickly, always trying to improve their processes. Would recommend Many Pets to anyone. Reviewed on: 14th October 2024

Never had to contact the customer services, so canno...

Never had to contact the customer services, so cannot comment on this Reviewed on: 14th October 2024

First class services, highly recommended

First class services, highly recommended Reviewed on: 14th October 2024

Good prices for level of cover!

Good prices with a level of cover that will support any care my dog needs, in turn offering me peace of mind as an owner. Reviewed on: 14th October 2024

Value for money insurance.

Value for money insurance. Great service and always happy to help you. Reviewed on: 14th October 2024

Prompt service

I have found that Many Pets have settled my claims efficiently and without fuss. Reviewed on: 14th October 2024

Simple to use

Find it very easy to navigate, i like the emails and the partnerships Reviewed on: 14th October 2024

When I spoke to the team, they were friendly and inf...

When I spoke to the team, they were friendly and informed. Online portal is also very good Reviewed on: 14th October 2024

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