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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

5
Best pet insurance on the market. Reviewed on: 5th September 2018

Definitely my favourite thing about having a sick cat!

5
Ok, so there's nothing else that's actually good about having a sick cat, so there's not much competition - but! Bought By Many are excellent. Their website is super user-friendly and the language is clear and informative; their customer service is efficient, friendly and reassuring; the access to 24-hr video vet consultations is invaluable; claims are a doddle; payment is super fast. With all the stress and worry of having a poorly pet, you really couldn't ask for a better service. Reviewed on: 15th September 2021

Good value for money

5
The cover provided is good value for money. They also go that little bit extra in providing free advice and support in caring for your pet. Reviewed on: 15th September 2021

Quick and Transparent

5
My lab had an accident and required surgery. When I made the claim BBM near immediately got in touch and they kept me updated at every stage through text. Payment for the claim was also quick too. Reviewed on: 15th September 2021

A good service

3
Reasonably well priced and the refund is always attractive. Reviewed on: 15th September 2021

No more problems

5
I would like to say, that in my opinion you are the best on the market. No stress, no waiting, no mess, no stupid questions, no paper, no no no. Simply and easy. My lovely cat and my are very happy feeling comfortably and secure. Reviewed on: 15th September 2021

Excellent service

5
During a very worrying time of our dog having to have surgery Bought by made took away any excess stress by dealing directly with the vet, keeping us updated at all times. I would 100% recommend to all animal lovers Reviewed on: 15th September 2021

Fast paying you back quick and easy understanding of your insurance

5
I love bought By Many never had any problems and also kept up to date I highly Recommend them, always there when you need them my dog has been really looked after by them Reviewed on: 15th September 2021

Stress free experience in troubling times

5
Bought by many have taken the stress out very difficult times with my Border collie. When she’s been injured by a broken bottle in a stream, and had to undergo several surgeries the last thing I wanted to think was vet bills. With BBM I didn’t have to. I opted for an excess-free policy and all surgeries were covered. I didn’t have to pay a single penny or complete a single form. Even when my naughty collie gnawed her bandage off and opened her stitches and had to have another surgery. Highly recommend BBM as a compassionate, cost effective and simple insurer. Reviewed on: 15th September 2021

Great value insurance - highly recommended

5
Fantastic customer service, excellent claims processing with no quibbles about exclusions. Reviewed on: 15th September 2021

Always helpful and efficient

5
Every time I have used Bought By Many I have been dealt with sympathetically, efficiently and speedily. An excellent company making the potential distress of dealing with sick pets manageable. Reviewed on: 15th September 2021