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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Excellent Service,!

Have 2 dogs & a cat insured with bought by many over the last 3 years. Very impressed with their claims process - ease of use & speed of service. Range of cover to suit & competitive premiums Reviewed on: 16th September 2020

Efficient, professional, caring.

A year and a half into mammary carcinoma surgery and post op reviews for my dog, I can say that the whole experience with BBM has been exceptional. The process at a difficult time was made easier by their reassuring and understanding call operators. The claim process was straightforward and fast whether reimbursing me or the hospital directly. Very happy and grateful. Reviewed on: 16th September 2020

very efficient set-up

Claims are quick and simple to make with very good communication on the progress of the claim. Quick to resolve the claim and pay. Reviewed on: 16th September 2020

Best insurance company bar none !

We had paid 2 premiums when our puppy broke his elbow , he had several thousands of pounds worth of surgery and it was paid directly to the vets and communication was outstanding. I recommend this company to all I meet with pets and wouldn’t go anywhere else . Reviewed on: 16th September 2020

Excellent service

Bought By Many is one of the few insurers who cover pre-existing conditions. They dealt with my recent claim quickly and courteously, keeping me in touch with what was happening, and the claim was settled in a seamless and straightforward way. Highly recommended. Reviewed on: 16th September 2020

Purchase of Dog Insurance

I found the staff very helpful with the purchase of insurance for my dog , everything was explained in an understanding way , excellent service Reviewed on: 16th September 2020

Already recommended to everyone I know

Really good value for money. Covers all I need. Terms and conditions are easy to understand! Reviewed on: 16th September 2020

Very easy claims procedure

Had to make a claim for the first time. Really surprised as how easy it was to do online. Prompt response and although warned there would be a delay, it was all done so quickly and efficiently. Reviewed on: 16th September 2020

Easy to work it and super kind

For a pet insurance provider I have been very pleased with the service of Bought by Many through the years Reviewed on: 16th September 2020

Best overall insurance package

I was really pleased with the ease of completing the policy. Website is really simple to follow and is really flexible. They offer bereavement support and all the fine details of the policy are fantastic. I feel very comfortable knowing I have this support behind me. Reviewed on: 16th September 2020

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