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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Superb service

The overall level of service was second to none. The claim was made so easy by the lady I spoke to dealing with the vet directly. Can’t recommend this company highly enough. Reviewed on: 15th September 2020

Comprehensive and responsive

My first year with Bought by Many, I did an online comparison and was struck by the range of policy options, clearly set out with customers in mind - such as offering a policy that gives you money back if you don’t have to claim in the year. How refreshing! Had a query about cover for my rescue cat and quickly able to discuss in full with a lovely lady in customer service. Able to update my pets details via quick email following her sterilising surgery. So far delighted! Reviewed on: 15th September 2020

Fantastic

Perfect Ideal for any pet lover Easy straight forward details Hassle free Great value for money Reviewed on: 15th September 2020

The best insurance by far

I haven't had to use the insurance yet. My cockapoo is 10 weeks old but EVERYONE on the cockapoo Facebook page recommended Bought By Many Reviewed on: 15th September 2020

Not had occasion to use it but all seems good, I've halved my previous cover

Seems really good value and excellent cover. Haven't used it though and that's when insurance really shows its true colours. Reviewed on: 15th September 2020

Great customer service and backup for our dog

Great customer service and backup for our dog, prompt payment on claims. Other family members have now taken advantage of their service as well. Reviewed on: 15th September 2020

Shoddy service

Placed my first claim for my dog who was slightly injured on holiday. Bought By Many FAILED to examine all the information accurately and speedily. In fact, I had to drag Bought By Many by the proverbial nose to find information that was given to them at the very beginning of the claim which they claimed was still outstanding. Bought By Many service was appalling. No joined up thinking. No joined up action. Nothing worked. And the Bought By Many experience was SHODDY. Everything could have been done better. Reviewed on: 15th September 2020

Excellent peace of mind

I checked and compared all the insurance companies before opting for Bought By Many. They seemed to cover all eventualities and that was what I wanted. Reviewed on: 15th September 2020

Can't fault them.

Confident that if we need them they will help. Lots of help on line as well. With first vet. Reviewed on: 15th September 2020

Excellent service

we had to make a claim when our Cocker Spaniel had a lump removed & the process was very straightforward & easy, all done online, would highly recommend Reviewed on: 15th September 2020

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