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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Great customer service

5
We joined Bought by Many in February 2019 for our two pugs. We have claimed just once for our female and we were really impressed by the quick turnaround. We were kept informed by email for every step of the process. Great service and so happy to recommend Bought by Many Reviewed on: 15th September 2020
Sue's avatar
Sue

Confident that everything will be dealt with perfectly when I have to claim

5
I have two dogs a Labrador aged four and a Tibetan Terrier age fifteen months. BBM has paid up fully (apart from excess) and promptly for each of them, dealing directly with my vet. My premium did not go up by more than inflation. I am confident that I can get the care my dogs need without having to worry about taking them to them to the vet. Reviewed on: 15th September 2020
Kathleen Coates's avatar
Kathleen Coates

peace of mind

3
Once information was give by the get, my claim was settled in full With only a small amount of money being kept For excess and the amount of cover is so refreshingly reassuring Reviewed on: 15th September 2020
Tony Hill's avatar
Tony Hill

professional

5
resolved promptly and efficiently Reviewed on: 15th September 2020
colin's avatar
colin

Fantastic pet insurance

5
I've had pet insurance with bought by many for several years, I have 2 dogs and 4 cats in that time. Unfortunately 2 cats were victims of road accidents, 1 dying instantaneously and the other needed to be euthanized due to severe injury to his spine. Bought by many were so helpful and understanding in what were terrible circumstances and made the process as painless as they could. I felt they genuinely cared. In less traumatic times they have given advise re different policies available to suit each individual pet, very competitive prices. There has never been a quibble over claims (and there have been a few!) Only on 1 occasion was a claim declined and that was for a pre- existing condition. In addition they a great scheme of refunding 20% of any pet's premiums if there has been no claims on that particular pets policy in the year. Definitely the best pet insurance I have ever had. Reviewed on: 15th September 2020
Sharon Panchen's avatar
Sharon Panchen

Great customer service

5
Had a claim earlier this year, bought by many were really helpful and settled my claim quickly Reviewed on: 15th September 2020
Mandy Wallace's avatar
Mandy Wallace

Excellent Provider

5
Having to, sadly, claim for our pet on 3 separate occasions this year I have always been so pleasantly surprised at the professionalism and helpfulness of the staff and how quickly the claim has been settled. Thoroughly recommended! Reviewed on: 15th September 2020
Alan Lythgoe's avatar
Alan Lythgoe

Excellent pet insurance

5
Very easy to set up and customer service was very good when checking if this would be the best policy for our doggies Reviewed on: 15th September 2020
Andy Rudkin 's avatar
Andy Rudkin

Best insurance around!

5
Was paying double for less before finding bought by many. They make everything clear & easy to understand..top Mark's! Reviewed on: 15th September 2020
Celia's avatar
Celia

Best pet insurance out there

5
Always been with bought by many, and never had any issues. Staff very helpful. Can’t fault them. Reviewed on: 15th September 2020
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Suzanne Johnstone

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