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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

I have two Norwegian Forest cats, and one fell out o...

I have two Norwegian Forest cats, and one fell out of a tree and broke his leg, they were not insured, £5000 later I was looking for insurance. I didn’t think I could afford to ensure both cats until I found Manypets.com. I did find cheaper insurance but reading the small print it didn’t offer the full coverage many pets.com has. I can do sleep at night without worry of any large vet bills. Reviewed on: 2nd October 2024

Easy to renenew at a good price.

Easy to renenew at a good price. Good customer care team, too. Reviewed on: 2nd October 2024

Good customer service

Never had an issue with trying to get hold of them or when renewing my policy. Reviewed on: 2nd October 2024

Video Vet Service review

I have only needed to use the video vet service, which on each occasion has been quick and extremely helpful. Reviewed on: 2nd October 2024

Fantastic customer service

Always great customer care and support, with excellent cover Reviewed on: 2nd October 2024

Very Good Pet Insurance

I think the company seems good and in my limited experience, have managed to get answers when needed and my couple of claims have had favourable response. My only concern is that the prices seem to increase considerably year on year irregardless of whether you make a claim or not. I do think access to First Vet is a good first line of help. Reviewed on: 2nd October 2024

Good selection and good value.

Good selection and good value. Quick delivery service Reviewed on: 2nd October 2024

Excellent service.

Excellent service. Reliable company. Reviewed on: 2nd October 2024

Claims settled very swiftly sometimes in hours!

Claims settled very swiftly sometimes in hours! Customer service is excellent in dealing with queries and very knowledgeable. A recent health issue with my cat was dealt with so well it greatly reduced the stress I experience. Reviewed on: 2nd October 2024

Very helpful, reasonably priced, peace of mind that...

Very helpful, reasonably priced, peace of mind that my pet is covered for illness etc Reviewed on: 2nd October 2024

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