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ManyPets: Pet insurance reviews

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4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Bought for care!

5
Over the last 6 yrs, Bought by Many have given me the reassurance and comfort that my two Golden Retrievers health needs are quickly and easily met. From a life-threatening unexpected health issue resulting in an emergency hysterectomy to finding out which dog ‘stole and ate’ a fruit loaf, to the continuing treatment controlling an under active thyroid, the team have answered calls and supported the whole process from veterinary treatment to completion of claim and reimbursement was so easy. Not once has any claim been refused. By far, BBM is number 1 pet insurer today In my opinion and I cannot recommend them highly enough. Reviewed on: 7th August 2020
Lois Gow's avatar
Lois Gow

Plain English policy, really user friendly service and transparency of policy

5
Whilst I have not had make a claim as yet for my pet, I have full confidence that the process will be as efficient and transparent as the policy I have with Bought By Many. Reviewed on: 7th August 2020
Nathan James's avatar
Nathan James

There when you need them

5
Our 7 year old cocker suddenly lost use of her back legs and was in a lot of discomfort, needless to say this was a very stressful time, she needed spinal surgery which was very costly . BM covered everything less the excess which was sorted within 3 weeks even during peak covid. I cannot praise this firm enough Reviewed on: 7th August 2020
Mike's avatar
Mike

Excellent customet service

5
When my dog cut his paw. They were very good from start of claim till payment. All wrnt swiftly amd smoothly. Would highly recommend Reviewed on: 7th August 2020
Victoria Battell's avatar
Victoria Battell

Bought By ManyHas Never Failed Me!

5
My dog has been very sick over the last 18months and thanks to Bought by Many we have come through this very stressful time.In addition to the excellent policy I have, the admin team is kind, calm and efficient. This has made a huge difference. Reviewed on: 7th August 2020
Customer in Bath's avatar
Customer in Bath

Proved their worth in Lockdown with a free extra I'd never thought I'd need

5
In Wales, we had a severe lockdown, limited eventually to travel within a 5 mile radius of home, which if you live in a rural area nothing at all. North Wales Police were actively fining people for 'unessential travel' over 10 miles for what I would have thought essential reasons, and my vet is 25 miles away. My daft dog fell & injured her hip & shoulder & after a few days was still stiff & sore. So an online free video consultation through Bought By Many and yes, the vet advised she did indeed need to be seen by my own vet, and explained what about her gait made her think that. My vet in Mochdre is over 25 miles away from me. But armed with this knowledge, I had the 'evidence' of the need to travel and did so. Free elements of an insurance which you discount as 'not applicable' to you, come into play if your circumstances change in a way no one anticipates but this 'feature' was added, for free, and unexpectedly, half way through my policy year! So yes, delighted Bought by Many who also insure Mixed Breeds of no guessable heritage, like my Romanian Street Princess, and something which more and more insurers are refusing to do. Thank you for the cover at an affordable price!. Reviewed on: 7th August 2020
Kala's avatar
Kala

Brilliant, very efficient

5
My little Frenchie Nellie broke her leg, after speaking to a very helpful lady my claim was dealt with so quickly keeping me updated at all times. I would definitely recommend to all my friend and family. Reviewed on: 7th August 2020
Sam's avatar
Sam

Insurance

5
Great insurance for the money and cover you get Reviewed on: 7th August 2020
Gary painting 's avatar
Gary painting

Fantastic

5
One of the best pet insurance around, helpful and fantastic customer service. Reviewed on: 7th August 2020
Mechelle Hall's avatar
Mechelle Hall

Superb

5
It was really easy to claim. Glad I am insured with Bought By Many. Reviewed on: 7th August 2020
Stephen Thayer 's avatar
Stephen Thayer

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