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Mayfair Insurance & Mortgage Consultants Ltd: Insurance broker reviews

4.98
Based on 608 reviews, last reviewed 26th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Always efficient friendly and helpful Always efficient friendly and helpful Reviewed on: 26th September 2025
Stephen G's avatar
Stephen G

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Mayfair Insurance and Mortgage Consultants is a broker providing private and commercial insurance.

Mayfair Insurance and Mortgage Consultants work with some of the largest UK insurers to offer policies for motors, homes, breakdowns, travel, horsebox and life insurance.

Mayfair Insurance and Mortgage Consultants reviews help you find out what it’s really like to be a customer. If you’ve used Mayfair Insurance and Mortgage Consultants before, you can also leave a review and share your experience.

Mayfair Insurance & Mortgage Consultants Ltd Insurance broker reviews (608)

Review of the Mayfair Insurance & Mortgage Consultants Ltd, Insurance broker:

Great service after a bumpy start.

5
We had an excellent contact at Mayfair called Mandy who picked up our claim after a bit of a bumpy start. Initially the communication had been a bit slow but once Mandy picked up our email, she was very quick to respond to questions and helped us with the details of the claim. This led to a timely resolution and happy customer. Thank you Mandy - would not have been able to get this sorted without you! Reviewed on: 14th August 2024

Liability insurance

5
Best service ever. Amanda will try her best to find the best insurance cover. That's why I'm with them for almost 15 years Reviewed on: 6th September 2023
Reply from Mayfair Insurance & Mortgage Consultants Ltd Thank you for your review. We have told Amanda what a great member of the team she is . Response date: 5th October 2023
mayfair-online
Mayfair Insurance & Mortgage Consultants Ltd

Really knowledgable helpful staff!

5
Service is always fantastic, they help you thought every step! Reviewed on: 30th August 2023
Reply from Mayfair Insurance & Mortgage Consultants Ltd Thank you Mary for the 5 star review. Response date: 5th October 2023
mayfair-online
Mayfair Insurance & Mortgage Consultants Ltd

Been a customer for over 20 years

5
Great company . Always available to deal with any issues. Service always impeccable Reviewed on: 22nd August 2023
Reply from Mayfair Insurance & Mortgage Consultants Ltd Thank you so much for taking the time to give us a five star review. We appreciate your continued loyalty. Response date: 5th October 2023
mayfair-online
Mayfair Insurance & Mortgage Consultants Ltd

Perfect

5
Been using this company for 4 years not had one problem and very competitive on price Reviewed on: 16th August 2023

Excellent. Highly recommended.

5
Excellent customer service and highly recommended. Reviewed on: 11th August 2023

Fantastic service

5
The team at Mayfair without a doubt will always go to the boundaries to ensure customer satisfaction is met. I have never had an issue with Mayfair and will always recommend them! Reviewed on: 10th August 2023

Simple and easy Insurance service

5
Every time I need to obtain quotes or get advice or claim, Mayfair just make it easy, you can’t ask more than that from your broker. Reviewed on: 9th August 2023

Professional helpful service

5
Would not hesitate to recommend we have used Mayfair for 20+ years always had an excellent service from them. Many thanks Reviewed on: 8th August 2023

Efficient and always polite and helpful

5
I have arranged motor insurance through Mayfair for several years now. The reminders are always sent out with sufficient notice and enough information to make decisions without being pressured. Their telephone is always answered in person quickly and in a friendly way, with no hesitation in giving explanations when required. I recently arranged travel insurance with MYfair and received the same high level of service. I would unhesitatingly recommend this company Reviewed on: 8th August 2023

Excellent service

5
Excellent and professional service where every bit of service is explained with clarity Reviewed on: 7th August 2023