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MiPet Cover: Pet insurance reviews

View other MiPet Cover products
4.75
Based on 739 reviews, last reviewed 17th Aug 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
3%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Perfect Just registered my bichon frise so had to insure her. Shopping around I seen stupid prices. But Mi Pet Cover was the cheapest with brilliant cover. I ... Read more Reviewed on: 15th August 2023
Cher's avatar
Cher

Latest lowest rating:

1

I’ve been with mipetcover for a number of years. I’ve been with mipetcover for a number of years. Last year the premium increased by 20% and the same this year and I’ve had enough. They are far highe... Read more Reviewed on: 17th August 2024
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Richard Crouch
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About this product

MiPet Cover is no longer selling new pet insurance policies, but existing policies are still running.

Replacement policies continued on or after the 1st of May 2025 are with Petcover and Allianz. Policies with renewal dates on or before the 30th of April 2025 are with Insurance Factory Limited.

MiPet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used MiPet Cover before, you can also leave a review and share your experience.

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MiPet Cover Pet insurance reviews (739)

I found it Great/Easy to sign up

5
Just happy with all the Policy! Suite me and my Dog! Reviewed on: 15th June 2021
Ann & Peanut's avatar
Ann & Peanut
Reply from MiPet Cover That's great to know, thank you for your kind review! We're pleased Peanut's covered with MiPet Cover and we're always here when you need us. Response date: 21st June 2021
MiPet Cover logo
MiPet Cover

my puppy had something wrong with it... I thought it was insured but they still charged me 60 pounds

1
So I rang to say could somebody have a quick look at the dog because I thought it was ill.. I also thought it was insured for 4 weeks but evidently it wasn't.. Reviewed on: 6th June 2021
Rich Broadbent's avatar
Rich Broadbent
Reply from MiPet Cover Thank you for your feedback. Please note our four weeks' free WalkawayCover fixed excess is £100, so any claims below the excess would not be worth submitting. If, however, the condition continued in the four weeks of free cover, anything over excess could be claimed for up to the policy limit. Please note we do also offer the option to upgrade your cover during the four weeks of free WalkawayCover to a full policy, which offers up to £12,000 of vet fee cover. This means that if any unexpected illnesses or accidents occurred during your free cover and you choose to upgrade within that timeframe, you can continue to claim the extra in vet fees. Excesses are usual in insurance and generally in place when claims are made. This includes other insurance brands and products such as life, car or home insurance. If you wish to discuss this further, please feel free to call our customer service team on 0808 164 8000 or email [email protected]. Response date: 10th June 2021
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MiPet Cover

Peace of mind

5
After getting a pup at the end of 2020 I took the 4 week free cover then my puppy was very poorly and I upgraded my cover and I had no problems even though pet hospital was needed . I’m very pleased with the help and ease of the claim. I’m glad to say that my pup is fully recovered and I couldn’t have achieved this without having the cover with this company . Reviewed on: 18th May 2021
Marjorie Dowson's avatar
Marjorie Dowson

worst dog insurers Iv'e known

1
My dog was cut whilst I had to get fox faeces out of his hair. Washing and brushing was tried to no avail. It was causing my young puppy some distress so I tried to cut it out and nicked his skin. Three stitches later and over £350.oo fess the company would not pay because they said I was grooming the dog. You make your own decision. I am now with Waggel. Reviewed on: 19th March 2021
Mark Gibson's avatar
Mark Gibson

I am being totally ignored i only want a claims form

1
I have e mailed on a number of occasion since I was transferred from Argos and now i cannot get in touch with anyone, extremely frustrating, DO NOT USE Reviewed on: 16th March 2021
Steve Blundell's avatar
Steve Blundell
Reply from MiPet Cover Hello Steve, I do apologise that you have yet to receive a claims form. The customer service team is working hard to respond to all emails as quickly as possible. You can download one from our claims web page here: https://www.mipetcover.co.uk/make-a-claim/ (scroll down to step two). Response date: 16th March 2021
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MiPet Cover

Quick response

5
My puppy ingested a foreign body he needed surgery and spent 5 days in ICU if I hadn't taken the MiPet insurance I don't know what I would of done they were quick and settled my claim without any delay Reviewed on: 10th February 2021
Julie and biscuit's avatar
Julie and biscuit

excellent and friendly service

5
i have not had reason to use the service but excellent and friendly when arranging the cover for my puppy. Reviewed on: 18th September 2020
tessa wade's avatar
tessa wade

Absolutely outstanding

5
Never been let down by them. Always go the extra mile dor my pets care. Reviewed on: 18th September 2020
Stephen Rutter's avatar
Stephen Rutter

Easy to organise

3
Easy to organise insurance. Annual sub didnt seem to expensive. Have not used any other companies so cannot compare with others. Reviewed on: 16th September 2020
Katie Lamb's avatar
Katie Lamb

Great pet insurance

5
Application was easy and they have helped me to look after my fur baby as best as I can. Reviewed on: 16th September 2020
Kirsty's avatar
Kirsty

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