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The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

Name: Loans
Rating: 4.96 (196 reviews)

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4.97

Based on 196 reviews, last reviewed 9th Jul 2025

9000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Helpful staff and great customer service. Helpful staff and great customer service. Good timely response to all calls and emails. Strait forward application process. Reviewed on: 9th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

The Money Co-op offer loans for different purposes.

With a Money Co-op personal loan, you can borrow up to £15,000 and both new and existing members can apply. While repaying your loan, you’ll automatically save at least £10 a month to help you build a savings pot.

The Money Co-op loan reviews help you find out what it’s really like to be a customer. If you’ve used The Money Co-op before, you can also leave a review and share your experience.

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The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (196)

Credit Union? Choose Co-op!

I have used the credit union for several small loans to help buy household appliances and fund CPD courses. I can contact them quickly, agree to loans terms the same day amd usually receive funds within 24 hours. A fantastic service provided every time. Reviewed on: 15th March 2024

Quick and easy process, keeps you informed every ste...

Quick and easy process, keeps you informed every step of the way. Easy to contact customer service if you ever have a problem. I love how you can save while paying back a loan. Reviewed on: 15th March 2024

Excellent credit union

I have been a customer for as long as I can remember x they have ALWAYS been there when I’ve needed them Reviewed on: 15th March 2024

Amazing especiallu in this day and age so easy to sa...

Amazing especiallu in this day and age so easy to save and also loan money when help is needed Reviewed on: 15th March 2024

So fast and efficient and very friendly.

So fast and efficient and very friendly. Fantastic customer service. Can’t do enough for you. Highly recommend Reviewed on: 13th March 2024

Reply from The Money Co-op (Formerly The Co-op Credit Union) That's wonderful to hear, thank you Ronald. We're delighted you're happy with the service and we really appreciate you taking the time to leave us a review. Best wishes from all The Co-op Credit Union Team. Response date: 14th March 2024

Always fast and reliable customer service and a perf...

Always fast and reliable customer service and a perfect manageable loan. easy to manage direct debt and the APR rates are competitive. Reviewed on: 13th March 2024

Reply from The Money Co-op (Formerly The Co-op Credit Union) Thank you for the helpful review Courtney, so good to hear you're happy with your loan. We really appreciate you taking the time to leave us a review. Best wishes from all The Co-op Credit Union Team. Response date: 14th March 2024

Great service and friendly make you feel at ease

Great service and friendly make you feel at ease Reviewed on: 12th March 2024

Reply from The Money Co-op (Formerly The Co-op Credit Union) Thank so much for leaving us a review Bob. We're glad to hear that you're pleased with the service. Best wishes from all The Co-op Credit Union Team. Response date: 14th March 2024

Always there, always transparent, always feel safe.

I have used The Coop Credit Union on several occasions to provide small loans and they have always been able to assist us. They have always been transparent in their repayments and we have felt in safe hands when dealing with them. Using the Nivo app has allowed us to progress things without delay. ThankYou, Coop Credit Union Reviewed on: 12th March 2024

Great service from best credit union

Excellent service, straight forward loan application, with fast outcome. Reviewed on: 12th March 2024

Happy to help me when I need money

Happy to help me when I need money Reviewed on: 12th March 2024

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