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The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

4.97
Based on 196 reviews, last reviewed 9th Jul 2025
9000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Helpful staff and great customer service. Helpful staff and great customer service. Good timely response to all calls and emails. Strait forward application process. Reviewed on: 9th July 2025
Kacey I's avatar
Kacey I

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

The Money Co-op offer loans for different purposes.

With a Money Co-op personal loan, you can borrow up to £15,000 and both new and existing members can apply. While repaying your loan, you’ll automatically save at least £10 a month to help you build a savings pot.

The Money Co-op loan reviews help you find out what it’s really like to be a customer. If you’ve used The Money Co-op before, you can also leave a review and share your experience.

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The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (196)

Great service, affordable accessabe loans and saving...

5
Great service, affordable accessabe loans and saving services. Easy to get in touch too, very happy with the service they provide. Reviewed on: 9th April 2024

Coop Credit Union review

5
very affordable loans, helpful in case of emergency (can decide how long to pay off), and easily get small loans - customer service very engaged with customer needs and respond quickly Reviewed on: 9th April 2024

Top notch service

5
Been using the coop credit union for years now and never once had an issue! Reviewed on: 9th April 2024

Painfree Finance

5
It is so easy to apply for a loan - even a relatively small one to buy, say a new electrical item, or go on a course. Reviewed on: 9th April 2024

Excellent service and helpful staff.

5
I've used Co-op credit union on a few occasions, usually to help out around the Christmas period. It's very straightforward, and with affordable repayments. Whenever I've called them, usually to arrange repaying last of the balance from my account, they've always been very helpful. Reviewed on: 9th April 2024

Quick and easy

5
So straight forward and easy to understand. Customer service exeptional! Reviewed on: 9th April 2024

Excellent service

5
Always helpful and very competitive rates. Excellent service Reviewed on: 9th April 2024

Paying almost 50% in interest.

1
Paying almost 50% in interest. Took it through a workplace loan, and it wasn’t very clear on how much I owed until I left the company. Updated my details and then received threatening calls over the Christmas period. Reviewed on: 9th April 2024

Very good experience fair and take in consideration...

5
Very good experience fair and take in consideration your pay and paydays for loan repayments Reviewed on: 9th April 2024

I have been apart of the credit union for nearly 8 y...

5
I have been apart of the credit union for nearly 8 years now, The Credit Union have helped me with numerous loan over the years and also saving money. The customers service is fantastic. So helpful and convenient in times where i need a little extra help. Highly recommend!! Reviewed on: 26th March 2024

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