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The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

Name: Loans
Rating: 4.98 (195 reviews)

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4.99

Based on 195 reviews, last reviewed 9th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Helpful staff and great customer service. Helpful staff and great customer service. Good timely response to all calls and emails. Strait forward application process. Reviewed on: 9th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

The Money Co-op offer loans for different purposes.

With a Money Co-op personal loan, you can borrow up to £15,000 and both new and existing members can apply. While repaying your loan, you’ll automatically save at least £10 a month to help you build a savings pot.

The Money Co-op loan reviews help you find out what it’s really like to be a customer. If you’ve used The Money Co-op before, you can also leave a review and share your experience.

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The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (195)

Amazing service, incredible helpful and supportive

Outstanding. Can not recommend enough!! Reviewed on: 27th July 2023

Friendly and helpful

The staff go out of their way to help. Reviewed on: 19th July 2023

Outstanding company

Coop are always 1st to go to for savings aswel as a little extra spending money for those holidays away or birthdays & Christmas. They're customer service is 2nd to none. Cannot recommend them highly enough Reviewed on: 19th July 2023

EXCELLENT CREDIT LOAN

ALWAYS PROCESSED SO QUICKELY AND WITHOUT HASSLE. Reviewed on: 14th July 2023

Easy loan application

I was aloud a loan for my finance and it really helped, was easy to do and was done so quickly I highly recommend if someone needed a loan to go through this system Reviewed on: 11th July 2023

Help for struggling families

The current cost of living crisis is hitting families hard. Even families with two working parents are finding it difficult to make ends meet. The Co-Op Credit Union offers hassle free loans for families that are linked to child benefit, so those with a low credit score can also be considered for a short term loan if they get their child benefit paid into their Co-Op Credit Union account. With 5 star customer service and quick response times, what's not to love?! Reviewed on: 11th July 2023

Easy and fast

Co-op credit union has provided me with financial assistance through loan to help me undertake a special course Reviewed on: 11th July 2023

Brilliant service

Great service very helpful highly recommended Reviewed on: 11th July 2023

Wonderful service

Coop Credit Union really came through for me after credit card interest started spiralling out of control. Applied for a consolidation loan which was dealt with promptly and so efficiently by lovely staff. Reviewed on: 11th July 2023

Accessible loans, life changing experiences

The coop credit union do not just offer loans and savings but the communication and effectiveness is outstanding. It’s not just lending money out and taking it back, their system to help you save is terrific. In these desperate and unknown times, it always feels like coop credit union are with you. Reviewed on: 11th July 2023

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