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The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

Name: Loans
Rating: 4.96 (196 reviews)

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4.97

Based on 196 reviews, last reviewed 9th Jul 2025

9000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Helpful staff and great customer service. Helpful staff and great customer service. Good timely response to all calls and emails. Strait forward application process. Reviewed on: 9th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

The Money Co-op offer loans for different purposes.

With a Money Co-op personal loan, you can borrow up to £15,000 and both new and existing members can apply. While repaying your loan, you’ll automatically save at least £10 a month to help you build a savings pot.

The Money Co-op loan reviews help you find out what it’s really like to be a customer. If you’ve used The Money Co-op before, you can also leave a review and share your experience.

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The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (196)

Accessible loans, life changing experiences

The coop credit union do not just offer loans and savings but the communication and effectiveness is outstanding. It’s not just lending money out and taking it back, their system to help you save is terrific. In these desperate and unknown times, it always feels like coop credit union are with you. Reviewed on: 11th July 2023

Highly recommended

I've already recommended to many struggling friends and coworkers Reviewed on: 11th July 2023

Excellent Service

I have used the credit union to save and for loans for all my 20 years service at the Coop. Having the money deduct from my pay makes it easy. The service and communication from the team is excellent. The website is easy to navigate and monitor my activity. Reviewed on: 15th June 2023

Awesomely Helpful

The Credit Union helps smooth out bills and big money payouts especially when work pay is seasonal or doesn't cover school holiday times Reviewed on: 15th June 2023

Life savers

When everyone else closed the door for us to get a credit in difficult financial situation, only co op credit union opened the door and helped... Reviewed on: 13th June 2023

Life saver

At a time of financial crisis the co op credit union came to my rescue deep in debt and struggling to pay bills they allowed me to pay for essential services and mot for my car saving across the year then getting a loan help me survive I could not thank them enough Reviewed on: 13th June 2023

Loan agreed

Brilliant service and very quick can't praise them enough they've helped me a few times Reviewed on: 13th June 2023

Friendly, Flexible and Simple

Where else can you borrow a small sum to go on a retreat, mend a washing machine, fund a short holiday, do a course? The Coop Credit Union is so approachable and helpful, making otherwise often intimidating or complicated financial decisions completely straightforward and workable. It is so empowering to be saving while repaying a loan, building up credit as I go. Reviewed on: 13th June 2023

Loan

Very good had a loan from them it was very fast and quick very easy process Reviewed on: 13th June 2023

So easy and extremely helpful

Such a good company easy to use app quick to answer and everyone is so helpful not only for borrowing with a great low repayment amount but helped me to save so no worrying for Xmas in the future Reviewed on: 12th June 2023

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