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Money Wellness: Debt advice reviews

4.89
Based on 6,460 reviews, last reviewed 15th Aug 2026
12% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The advisers were really good, helpful, informative... The advisers were really good, helpful, informative , knowledgeable , kind and friendly. Reviewed on: 15th August 2026
Charity Marumha 's avatar
Charity Marumha

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (6460)

Amazing people they was so understanding 10out of 10...

5
Amazing people they was so understanding 10out of 10 thank you Reviewed on: 4th March 2026

depressed and worried about my finacial c...

5
I was very depressed and worried about my finacial condition. MW patiently waited for me to give them all my debt back nformation keeping it private and secure. Reviewed on: 4th March 2026

Obviously there can be a stigma attached but once I...

5
Obviously there can be a stigma attached but once I reached out and got help the relief was such a weight off my mind , all the staff that I had spoken to were so understanding and seemed to have so much experience and knowledge and really put me at ease and were a constant help ! Reviewed on: 4th March 2026

Thank you very much for being supportive.

5
Thank you very much for being supportive. Reviewed on: 4th March 2026

Very easy to use this service.

5
Very easy to use this service.Everyone i spoke to was very well spoken and helped me out with the whe thing Reviewed on: 4th March 2026

My experience was fabulous, the staff was brilliant...

5
My experience was fabulous, the staff was brilliant start to finish, very patient and accommodating and made everything so easy and calm for me I very much appreciate all that staff that help get my issue sorted and resolved. one again I need to thank the staff at I suffer from mental health and they were so helpful and supportive. Reviewed on: 4th March 2026

Mostly great

4
Everything was amazing except they changed one of my creditors names on the form, despite been passed the correct information on my action plan from step change so now I’m having to try and get insolvency service to change it. Reviewed on: 4th March 2026

When we didn't know who to turn to with are problem...

5
When we didn't know who to turn to with are problem money wellness helped enormously Reviewed on: 4th March 2026

Money Wellness have been absolutely fantastic every...

5
Money Wellness have been absolutely fantastic every step of the way. I was in a dark hole and now I can see the light. The advisors were full of compassion and understanding. I really can't thank them enough for all the help they gave me Reviewed on: 4th March 2026

Thankyou Raj

5
Customer service were understanding and patient to my personal circumstances and never made me feel like I didn’t want to answer the phone to them. Raj the first person I spoke to made me feel safe and confident in the service which is not something I usually feel on the phone due to my anxiety and allowed me time to think about my answers when they were stressful due to debts building up as a result of domestic violence. If it wasn’t for Raj and his calm and encouraging manner I definitely wouldn’t have had the confidence to carry on the rest of the application with other handlers over the phone or even fill out the parts alone on my phone. Reviewed on: 4th March 2026

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