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Money Wellness: Debt advice reviews

4.89
Based on 6,460 reviews, last reviewed 15th Aug 2026
12% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The advisers were really good, helpful, informative... The advisers were really good, helpful, informative , knowledgeable , kind and friendly. Reviewed on: 15th August 2026
Charity Marumha 's avatar
Charity Marumha

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (6460)

First time with this company

5
I found the experience was easy and the staff very helpful all along the process always on hand should I need them. Would be recommend to friends and family Reviewed on: 3rd March 2026

Satisfied,they they sorted the case so quickly and o...

5
Satisfied,they they sorted the case so quickly and only 2 documents I have to sent only Reviewed on: 3rd March 2026

Easy to speak too!

5
Easy to speak too! Excellent people Reviewed on: 3rd March 2026

Very good advise helped and advise what to do every...

5
Very good advise helped and advise what to do every step of the way Reviewed on: 3rd March 2026

Poor Service and leave you hanging to dry

1
I need to be called urgently to amend my DRO.. Call me urgently on 07724326464 I've been asking to change and amend details since before I signed the document and I've been constantly lied to about when I can amend the list on my DRO.. Now companies I didn't want contacted from ages ago are getting contacted and this can impact me really negatively going forwards... I've asked for two callbacks today and nobody has called but I was being pressured and called all the time to do the DRO.. Why cannot I get through to anybody or get a call back when I need help????? Reviewed on: 3rd March 2026
Reply from Money Wellness Thank you for your feedback regarding your DRO application process. Once a DRO application has been submitted to the Insolvency Service, it becomes a formal legal process managed by the Approved Intermediary and the Official Receiver. Changes to the creditor list or application details after submission are subject to strict legal procedures and are not always possible depending on the stage of the process. I understand your frustration about the communication during this period. DRO applications have specific timeframes and requirements that must be met, which can sometimes feel like pressure but are necessary to ensure your application progresses correctly through the legal system. We know that since you have been able to contact the Approved Intermediary handling your case directly. We wish you well with the resolution of your financial difficulties and hope the DRO provides the fresh start you need going forward. Thanks, Money Wellness Response date: 2nd June 2026
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Money Wellness

Very helpful

5
Very helpful and understand your situation Reviewed on: 3rd March 2026

Excellent service help me all the way with my applic...

5
Excellent service help me all the way with my application Reviewed on: 3rd March 2026

Smooth and stress-free DRO process

5
They handled my DRO from start to finish and everything went smoothly. The process was clearly explained, communication was good, and there were no unexpected issues. It was a stressful situation, but they made it as straightforward as possible. I’d recommend them to anyone needing debt advice. Reviewed on: 3rd March 2026

Quick and easy to do with excellent help

5
Quick and easy to do with excellent help Reviewed on: 3rd March 2026

Excellent lady who dealt with it all for me

5
Excellent lady who dealt with it all for me Reviewed on: 3rd March 2026

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