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Money Wellness: Debt advice reviews

Name: Debt advice
Rating: 4.89 (6460 reviews)

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4.89

Based on 6,460 reviews, last reviewed 15th Aug 2026

12% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The advisers were really good, helpful, informative... The advisers were really good, helpful, informative , knowledgeable , kind and friendly. Reviewed on: 15th August 2026

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026

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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (6460)

Hi I’ve applied for money wellness dept collection t...

Hi I’ve applied for money wellness dept collection to help me clear my outstanding debt balance but still I’m in same condition there nothing changed I would request could you consider my application it would be very appreciated thanks Reviewed on: 23rd September 2025

Outstanding Customer Service!

My experience occurred whilst supporting my very vulnerable friend and neighbour with his finances. I accidentally discovered that my friend had several debts which he was receiving from several agencies and from Debt management companies. My friend has some complex medical issues including seizures& short-term memory loss as a result of an historic brain injury and alcoholism. My friend is unable to care for his needs including his financial needs and his mental capacity has been deemed a risk within the realm of his finances. Whilst waiting for Adult Social Care to provide Money Management support, which takes several months, I have been trying to deal with the debts that have been ongoing so that my friend is not receiving financial demands that he doesn't remember and that cause him to be very anxious. Initially we spent 2 hours with a wonderful young man who was beyond professional and empathic at every point. My friend and I both joined the conversation via speakerphone and my friend was asked if he was permitting the information he was being told to be communicated and documented which my friend was very pleased with given he has lost alot of his independence, he was made to feel that his feelings and opinions matter-this is priceless! We eventually agreed on a Debt Relief Order and felt so, so relieved that there was a solution on the way! The patience & kindness from the young gentleman we spoke with was absolutely amazing & I cannot thank him enough. After reflecting on my neighbour's case& being told by the gentleman I spoke with that there may be an option to request debt to be dissolved due to Medical reasons, we spoke again with Money Wellness. We spoke with a lovely lady who took our details, spoke with her Manager and agreed to have the debts dissolved immediately! My friend and I cried with relief& could not be more grateful to the team at Money Wellness! They deserve all the recognition of this award! Thank you! Reviewed on: 13th September 2025

Great advice easy to talk to.

Great advice easy to talk to. Helpful and kept me informed. Reviewed on: 12th September 2025

I am sorry replying so late.

I am sorry replying so late. Everything was very good but i want to know how I stand now on 8/9/25 thanks Reviewed on: 8th September 2025

Things that I added to my list have not been put on...

Things that I added to my list have not been put on my DRO, now it’s too late to add them still leaving me with debts I can not pay Reviewed on: 8th September 2025

Good customer services

Good customer service, listen to my queries, good support. Reviewed on: 5th September 2025

I found Money wellness very easy to talk to , they w...

I found Money wellness very easy to talk to , they were very understanding and basicaly helped me out of a black hole. Reviewed on: 3rd September 2025

Lovely people to deal with.

Lovely people to deal with. Sympathetic, understanding, non judgemental & very knowledgeable Reviewed on: 2nd September 2025

Fantastic and so helpful

Fantastic and so easy but I need a document to take to job centre so they will wipe my universal credit loan. Also want to check on my o2 debts Reviewed on: 2nd September 2025

Highly recommend.

Money Wellness was extremely mental health aware and sensitive. They are supportive, kind and professional. The website and system is straightforward and user friendly and they even offer support and valuable advice on money management after service. I couldn’t recommend the more. Reviewed on: 31st August 2025

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View resource hub

Money Wellness: Debt advice reviews

12% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Money Wellness: Debt advice now

Money Wellness Debt advice reviews (6460)

Hi I’ve applied for money wellness dept collection t...

Outstanding Customer Service!

Great advice easy to talk to.

I am sorry replying so late.

Things that I added to my list have not been put on...

Good customer services

I found Money wellness very easy to talk to , they w...

Lovely people to deal with.

Fantastic and so helpful

Highly recommend.

Review Money Wellness: Debt advice now

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