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Money Wellness: Debt advice reviews

Name: Debt advice
Rating: 4.89 (6090 reviews)

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4.89

Based on 6,086 reviews, last reviewed 26th Jun 2026

85% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

For years I have struggled to try and manage my debt... For years I have struggled to try and manage my debts to the point I couldnt anymore. This team helped us through every step off the DRO, last night I... Read more Reviewed on: 26th June 2026

Latest lowest rating:

1

All round disappointment and completely let down Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign... Read more Reviewed on: 18th June 2026

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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Money Wellness Debt advice reviews (6090)

Long but worth it very helpful and understanding wit...

Long but worth it very helpful and understanding with everything Reviewed on: 14th May 2025

Helpful and informative

Very helpful all the way through the process. Kept us informed and up to date. Reviewed on: 14th May 2025

Ridiculous system

Took over a month to sort out. Getting through on the phone was a joke. Then I was sent a plethora of text messages asking me to do the same thing repeatedly. I've watched the video that "speeds up the process" four times at a minimum. I was sent so many contradictory texts that I was so confused I decided to ring. Couldn't get through for over an hour. Then I received an email saying something different as I was on the phone and I thought it was sorted out. So I hung up. Alas, the confusing texts and emails started to come back again, saying my DRO will be stopped if I didn't reply and send the information requested - that I'd already sent at least twice! Booking a phonecall was also a nightmare when it came to the final stages of the process. Continually being asked to book an appointment when there were no slots to book. The calendar wasn't even there! I'm glad my DRO is sorted but I'm also glad the process is over! Reviewed on: 14th May 2025

Reply from Money Wellness Thanks for your feedback. We're sorry to hear this was your experience. We apologise for the messages and can understand how frustrating this must have been for you. We will investigate what has happened. We're always looking to improve our customers experience and will take on your feedback. Thanks, Money Wellness Response date: 13th June 2025

Great costumer service.

Great costumer service. Application dealt with in good time and great help and advice. Only problem was not being easy to contact through via phone for some reason. But when in touch with someone they were great Reviewed on: 14th May 2025

Nice fast service

very nice and fast service recommended Reviewed on: 14th May 2025

Natasha was very helpful and clear about the whole p...

Natasha was very helpful and clear about the whole process. Reviewed on: 14th May 2025

had a fantastic experience with Money Wellness.

had a fantastic experience with Money Wellness. From the moment I reached out, their team was supportive, professional, and genuinely understanding of my financial situation. They took the time to listen without judgment and offered practical advice tailored to my needs. The process was smooth and transparent, and I felt reassured every step of the way. They helped me understand my options clearly and worked with me to create a manageable plan that reduced my stress and improved my financial confidence. Thanks to their guidance, I now feel more in control of my finances and better equipped to manage things going forward. I highly recommend Money Wellness to anyone looking for trustworthy and compassionate financial support. Reviewed on: 14th May 2025

First class service

Brilliant staff but wait times to be connected can be very long 30-45 minutes believe me it is worth the wait Reviewed on: 14th May 2025

The customer service was excellent and the advisor S...

The customer service was excellent and the advisor Sam put me totally at ease Reviewed on: 14th May 2025

They were really helpful i was in a terrible mess...

They were really helpful i was in a terrible mess with my debts and suffering with mental.health problems made the situation impossible to deal.with they helped. Every step of the way excellent staff and service Reviewed on: 14th May 2025

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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View resource hub

Money Wellness: Debt advice reviews

85% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Money Wellness: Debt advice now

Money Wellness Debt advice reviews (6090)

Long but worth it very helpful and understanding wit...

Helpful and informative

Ridiculous system

Great costumer service.

Nice fast service

Natasha was very helpful and clear about the whole p...

had a fantastic experience with Money Wellness.

First class service

The customer service was excellent and the advisor S...

They were really helpful i was in a terrible mess...

Review Money Wellness: Debt advice now

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