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Money Wellness: Debt advice reviews

Name: Debt advice
Rating: 4.89 (6464 reviews)

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4.89

Based on 6,464 reviews, last reviewed 23rd Aug 2026

7% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

This company is excellent I can't believe how quick... This company is excellent I can't believe how quick they took my worries away Reviewed on: 23rd August 2026

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026

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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Money Wellness Debt advice reviews (6464)

I have lived with my debt for yours at the cost of m...

I have lived with my debt for yours at the cost of mistakes I had made earlier in my life. For years I have worked and struggled paying my debt due to interest, recently I had found even harder times and had lost my job. With my crippling debt my anxiety was through the roof. I’m a proud man and I’ve always been too proud to ask for help but with debtors constantly harassing me for payments and with no way of paying I turned to money wellness for help and it’s the best decision I’ve ever made. That first phone call I was a nervous wreck but the team are fantastic. Reviewed on: 14th May 2025

I would like to say a big thanks on the help your se...

I would like to say a big thanks on the help your services have been provided. Reviewed on: 14th May 2025

Very helpful.

Very helpful.I'm very understanding about everything Reviewed on: 14th May 2025

helpful, friendly, knowledgeable

Advisors were helpful, friendly, knowledgeable and efficient Reviewed on: 14th May 2025

Long but worth it very helpful and understanding wit...

Long but worth it very helpful and understanding with everything Reviewed on: 14th May 2025

Helpful and informative

Very helpful all the way through the process. Kept us informed and up to date. Reviewed on: 14th May 2025

Ridiculous system

Took over a month to sort out. Getting through on the phone was a joke. Then I was sent a plethora of text messages asking me to do the same thing repeatedly. I've watched the video that "speeds up the process" four times at a minimum. I was sent so many contradictory texts that I was so confused I decided to ring. Couldn't get through for over an hour. Then I received an email saying something different as I was on the phone and I thought it was sorted out. So I hung up. Alas, the confusing texts and emails started to come back again, saying my DRO will be stopped if I didn't reply and send the information requested - that I'd already sent at least twice! Booking a phonecall was also a nightmare when it came to the final stages of the process. Continually being asked to book an appointment when there were no slots to book. The calendar wasn't even there! I'm glad my DRO is sorted but I'm also glad the process is over! Reviewed on: 14th May 2025

Reply from Money Wellness Thanks for your feedback. We're sorry to hear this was your experience. We apologise for the messages and can understand how frustrating this must have been for you. We will investigate what has happened. We're always looking to improve our customers experience and will take on your feedback. Thanks, Money Wellness Response date: 13th June 2025

Great costumer service.

Great costumer service. Application dealt with in good time and great help and advice. Only problem was not being easy to contact through via phone for some reason. But when in touch with someone they were great Reviewed on: 14th May 2025

Nice fast service

very nice and fast service recommended Reviewed on: 14th May 2025

Natasha was very helpful and clear about the whole p...

Natasha was very helpful and clear about the whole process. Reviewed on: 14th May 2025

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Alternative products

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from Debt Free Advice 4.25 from 5 reviews
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Money Wellness: Debt advice reviews

7% decrease in 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Money Wellness: Debt advice now

Money Wellness Debt advice reviews (6464)

I have lived with my debt for yours at the cost of m...

I would like to say a big thanks on the help your se...

Very helpful.

helpful, friendly, knowledgeable

Long but worth it very helpful and understanding wit...

Helpful and informative

Ridiculous system

Great costumer service.

Nice fast service

Natasha was very helpful and clear about the whole p...

Review Money Wellness: Debt advice now

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