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Money Wellness: Debt advice reviews

4.92
Based on 5,403 reviews, last reviewed 22nd Apr 2026
1762% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

My son and I were made homeless and became overwhelmed My son and I were made homeless and we incurred a very large amount of debt just trying to survive and eat while being housed in a Travelodge for just... Read more Reviewed on: 22nd April 2026
Bryn S's avatar
Bryn S

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5403)

was very understanding explained the things i didn't...

5
was very understanding explained the things i didn't understand went through everything step by step and helped me fill in the bits i didn't understand Reviewed on: 28th April 2024

Efficient & not judgmental.

5
Efficient & not judgmental. Easy to talk to and good with communication. Reviewed on: 27th April 2024

Excellent, non-judgmental advice

5
From start to finish the advisor(s) were professional and non-judgmental. They were very well informed and clearly knew their stuff. I will say they were extremely thorough and the last part of our contact (before sending the info for a DRO to the receiver) did take a couple of hours nearly. The advisor (sorry I have forgotten your name!) went through every inch of my income/outgoings, which was a bit stressful, but I understand everything had to be right and spot on, or risk everything being messed up. In hindsight, the thoroughness absolutely was worth it, allowing the advice and help I had to be concise and tailor made and it allowed me to feel at ease knowing nothing was missed. The advisor was very knowledgeable and just to put your mind at ease, whilst he was going through the bank statement transactions it wasn’t to judge what I was spending money on, but making sure my income was as I said and checking the main points of my outgoings were as accurate as possible. All worked out fine, just as the advisor said it would. My DRO was successful and now after many months of stressing and my depression getting bad, I can now try and make better future financial decisions and this time, I will absolutely not fall into the revolving credit card roundabout again. Thank you. Reviewed on: 27th April 2024

They were highly professional, well trained and dedi...

5
They were highly professional, well trained and dedicated, knowledgeable and committed professionals Reviewed on: 27th April 2024

Right from the start all the staff have really tried...

5
Right from the start all the staff have really tried to help me with my situation. They’ve been thorough and non judgemental. They’ve discussed all the best options for me and allowed me to make an informed decision. They’ve also sent me links to my email for extra support or help I might be entitled to ,ie food banks or grants etc. Reviewed on: 27th April 2024

Fantastic service patient staff thank you

5
Fantastic service patient staff thank you Reviewed on: 27th April 2024

Easy to deal with helped me get my DRO can’t fault t...

5
Easy to deal with helped me get my DRO can’t fault them. Reviewed on: 27th April 2024

Very helpful and excellent advice

5
Very helpful and excellent advice Reviewed on: 27th April 2024

The explanation was clear and simple

5
The explanation was clear and simple Reviewed on: 27th April 2024

in good hands

5
Everything was so somple from start to finish, very professional and understanding Reviewed on: 27th April 2024

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