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Money Wellness: Debt advice reviews

4.92
Based on 5,381 reviews, last reviewed 19th Apr 2026
3460% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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95%
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4%
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1%
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0%
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Latest highest rating:

5

Fantastic service Was in financial difficulties money wellness where brilliant caring and understanding I can’t thank them enough Reviewed on: 19th April 2026
Sue's avatar
Sue

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5381)

5* Friendly Staff! Non judgemental

5
To anyone doubting wether to use Money Wellness or not, I would highly recommend them. The staff were very friendly, made me feel at ease and were none judgemental. The whole process couldn't of been easier Reviewed on: 18th April 2024

A difficult situation made easier

5
I found the whole experience very daunting and difficult. However I was made to feel far less guilty about not being in control of my financial situation. All staff were extremely helpful and supportive. Following their guidance in a step by step process Reviewed on: 18th April 2024

Money wellness helped me with my DRO application and...

5
Money wellness helped me with my DRO application and within two phone calls it was all set up and sent to the insolvency service. I am beyond happy and can’t wait for a better future! Reviewed on: 18th April 2024

Helpful explained everything so well made me feel at...

5
Helpful explained everything so well made me feel at ease Reviewed on: 18th April 2024

Sofie felt with my dro and I spoke to her throughout...

5
Sofie felt with my dro and I spoke to her throughout my application she was absolutely amazing I was going through a rough time and she made me feel at ease the whole time from start to finish I am totally grateful you have now changed my life and will be forever thankful Reviewed on: 18th April 2024

AMAZING PEOPLE!!!.

5
Help with anything I had to ask or needed. Really friendly and polite people. Never made me feel bad or uncomfortable about my situation once. Reviewed on: 18th April 2024

Quick and easy process Sarah was very helpful and ma...

5
Quick and easy process Sarah was very helpful and made a stressful situation less stressful. Reviewed on: 18th April 2024

The whole team was amazing from the start to the fin...

5
The whole team was amazing from the start to the finish. Everyone I spoke to was very friendly and helpful. I had no idea where to start when it came to sorting out my debts, and to be honest I was rather embarrassed that I had got myself into this situation. They helped with compiling a list of my creditors and the money owed to each of them, and then gave me options for clearing my debts. From the start to the finish I felt reassured and I cannot thank the team enough for all their support. Reviewed on: 18th April 2024

Judgement free and compassionate

5
As someone that suffers with complex mental health issues 1 was really struggling coming to terms with my dept and was extremely anxious about approaching anyone for help. The money advice team have been amazing ! They were so understanding and compassionate when talking to me and kept me informed every step of the way. Any question I had was answered in a way I could understand and was 100% judgement free! They gave me all of the information I needed so that I was able to make an informed decision about which option was best for me. Hoping I never end up needing them again but if I do, I wouldn’t go anywhere else, Reviewed on: 17th April 2024

Very knowledgeable, helpful, friendly advisors from...

5
Very knowledgeable, helpful, friendly advisors from start to finish , excellent service throughout,can't praise them enough. Reviewed on: 17th April 2024

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