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Money Wellness: Debt advice reviews

4.89
Based on 6,053 reviews, last reviewed 22nd Jun 2026
78% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

helpful peoplep very understanding and helpful Sooooo helpful helped me understand the process of accumulating all my financial issues very helpful to me as I have a multiplayer injury Reviewed on: 22nd June 2026
Just 's avatar
Just

Latest lowest rating:

1

All round disappointment and completely let down Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign... Read more Reviewed on: 18th June 2026
Colin Thompson's avatar
Colin Thompson

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (6053)

Professional services provided ...

5
Professional services provided from start to finish very easy format on line efficient in all areas thank you Reviewed on: 26th February 2026

Great agents, mediocre contact methods.

5
Speedy process, however there are some gaps in the service provided. The colleagues were helpful when I could get hold of them however, I struggled to make contact via the number provided. The online link also states that there is a live chat function but this is non existent. Most of the contact was on agents' terms, even when I was asked to respond to a text message I never received a response. This does not take away from the agents that supported me. They were exceptional, especially Andrew. Reviewed on: 26th February 2026

Great service but contacting someone is difficult

5
Great service very quick at sorting things out but a nightmare to try and get through via phone when problems or delays arise just couldn’t get through and live chat will only pass on a message for someone to contact you. Reviewed on: 26th February 2026

Kind understanding staff

5
Kind understanding staff. Informative and prompt responses Reviewed on: 26th February 2026

Excellent service

5
Explained everything really well. Very friendly and made me feel at ease no judgment. Feel like a weight lifted and I can relax the first time in years thank u Reviewed on: 26th February 2026

Beacon of Hope

5
I was very nervous to call but the advisor was incredibly kind, empathetic and non judgemental, They made me feel like a person and not a failure, knowledgeable staff who gave me clear expert advice tailored to my specific situation, Mia is fantastic which made experience a pleasant one, with my DRO in place now, they turned my financial despair into hope for a better future, My experience has definitely been positive, Thank you Money Wellness, and a big shout out to Mia... Reviewed on: 26th February 2026

Outstanding support

5
I’m so thankful for your services excellent service and always helpful app is easy to use and someone always will help on the phone Reviewed on: 26th February 2026

Good service

4
Helped me so much nice to feel debt free and a new start Reviewed on: 26th February 2026

It was easy and very clear talking to money Welles a...

5
It was easy and very clear talking to money Welles agent the customer service are very kind, and respectfully Reviewed on: 26th February 2026

I had a good experience .

5
I had a good experience . Very helpful Reviewed on: 26th February 2026

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