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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.95/5

Moneybox app reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

What is this award?

The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback.  Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.

This company has won:

  • Best investments provider 2025
See all awards Moneybox app have won
British bank awards winner
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Review summary

People rate this company as Excellent based on 9,421 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended positively over the past 90 days

Moneybox makes saving and investing feel easy and even fun with its simple, user-friendly app and competitive interest rates. The Lifetime ISA is a standout, helping many save for their first home with clear guidance and motivating features. Customer service is quick, friendly, and genuinely helpful, adding to the positive experience. Some find fees a bit steep and occasional app glitches frustrating, but overall it’s a trusted tool for building better financial habits.

Positive themes

  • Moneybox app is super easy to use and makes saving straightforward and enjoyable.
  • Moneybox Lifetime ISA helps save for a first home with great rates and easy tracking.
  • Customer service at Moneybox is friendly and quick to resolve any questions or issues.

Negative themes

  • Some find Moneybox fees high for small investments which can eat into returns.
  • Occasional app glitches cause deposit delays or double charges for some users.
  • A few users felt communication about ISA rules and bonuses was unclear or misleading.
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Reviews for Moneybox app

Showing 11 of 9421 company reviews • Last reviewed within 7 days

Great App

Cash ISA • 26th February 2026

Easy to understand and use. Can add money separately or by direct debit. Interest is good and plenty of investment options.

{"display":"Christina P","full_name":"Christina P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1061483.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very easy app, keeps track of money and would recomm...

Lifetime ISA • 26th February 2026

Very easy app, keeps track of money and would recommend

{"display":"Lily K","full_name":"Lily K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Solid service, leader in its field

    Solid service, leader in its field

    {"display":"Den","full_name":"Den","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Den 26th February 2026
  • 5/5

    Easy to use and competitive rates

    Easy to use and competitive rates

    {"display":"Steve J","full_name":"Steve J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Steve J 26th February 2026
  • 4/5

    It was easy to set up and access.

    It was easy to set up and access. The app provides a lot of information and there is a lot of variety. The main thing... It was easy to set up and access. The app provides a lot of information and there is a lot of variety. The main thing I enjoy is that it automatically saves money straight from my bank without me having to remember. The downside to it is that it sometimes takes money when I don't have money in my account and that there is no setting to say not to save when it could lead to go into your drafts. Read more Read less

    {"display":"Lisa D","full_name":"Lisa D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    Lisa D 26th February 2026
  • 5/5

    So easy to use, good rates of interest

    So easy to use, good rates of interest

    {"display":"Inderjit D","full_name":"Inderjit D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Savings made easy and understandable just by downloa...

    Savings made easy and understandable just by downloading and using the app to both invest and keep an eye on your savings.

    {"display":"Terry Savage","full_name":"Terry Savage","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Terry Savage 26th February 2026
  • 5/5

    Question and Answer

    Best ai question and answer within app but also gets you in contact with a member of staff so quickly

    {"display":"Niamh Heaney","full_name":"Niamh Heaney","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1368858.png"}}'s avatar
    Lifetime ISA
    Niamh Heaney 26th February 2026
  • 5/5

    Moneybox is a excellent company for your money and i...

    Moneybox is a excellent company for your money and investments and all done the app great.

    {"display":"Gerald H","full_name":"Gerald H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Gerald H 26th February 2026
  • 5/5

    Spot on best banking app ever.

    Spot on best banking app ever. But extending existing customer benefits would be special

    {"display":"Dermot ","full_name":"Dermot ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Dermot 26th February 2026
  • 4/5

    Been excellent at helping my money work for me

    Been excellent at helping my money work for me

    {"display":"Verity R","full_name":"Verity R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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