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Moneybox app reviews

Moneybox app logo
Rated Excellent • 4.79/5

Moneybox app reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 17,046 product reviews

Average score of 4.79/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Moneybox app have trended negatively over the past 90 days

Moneybox app makes saving and investing feel easy and even fun, especially with the Lifetime ISA helping many get on the property ladder. The app’s clear layout, helpful tips, and good customer service keep things simple and motivating. Some users wish interest rates were higher and have faced delays with transfers or withdrawals.

Positive themes

  • Moneybox app’s Lifetime ISA is super easy to use and great for first-time buyers. (42 mentions)
  • Moneybox app is very easy to use across all products with clear info and helpful features. (31 mentions)
  • Customer service with Moneybox app is quick to respond and very helpful. (13 mentions)
Summarised by AI
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About Moneybox app

Moneybox is an award-winning app with more than one million UK customers.

Launched in 2016, their round-ups feature helped people start investing with their spare change.

Today, the app has brought saving, investing, home-buying and retirements services into the app. Moneybox also have a range of free tools and educational content.

Moneybox app at a glance

Contact details

Email
[email protected]
Social media

Reviews for Moneybox app

Showing 11 of 17046 company reviews • Last reviewed within 7 days

Very easy to use and fits all my requirements in a a...

Junior ISA • 22nd August 2026

Very easy to use and fits all my requirements in a application for savings

{"display":"DaveyS","full_name":"DaveyS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Easy to use and navigate, app is good.

Lifetime ISA • 20th August 2026

Easy to use and navigate, app is good. Clear and concise information

{"display":"Thomas Barrett","full_name":"Thomas Barrett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/783960.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Moneybox app has a human aproach

    Able to speak to a human if needed, even though its app

    {"display":"kirsty edwards","full_name":"kirsty edwards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    kirsty edwards 20th August 2026
  • 5.00/5

    Confusing layout on app

    App is very insightful although lay out can be a little confusing

    {"display":"Sara M","full_name":"Sara M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Sara M 20th August 2026
  • 5.00/5

    Great app, great customer service.

    Great app, great customer service. Would recommend highly! Easy way to manage your money, and understand long term gains.

    {"display":"Hannah Carney","full_name":"Hannah Carney","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent communication and rates always competitive...

    Excellent communication and rates always competitive - could not be happier about my moneybox saving account and can highly recommend to others

    {"display":"Claire B","full_name":"Claire B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Claire B 20th August 2026
  • 5.00/5

    Works great and very easy to set up and monitor.

    Works great and very easy to set up and monitor. Used for my deposit and now saving for retirement.

    {"display":"Miah91","full_name":"Miah91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Miah91 16th June 2026
  • 5.00/5

    The moneybox stocks & Shares ISA

    The moneybox stocks & Shares ISA has a wide range of ETFs to choose from. The fees are fair. The team at moneybox also provide great help & advice for beginner investor's

    {"display":"Luke","full_name":"Luke","avatar":{"url":"\/uploads\/avatars\/users\/647222.jpg"}}'s avatar
  • 5.00/5

    Very good LISA product.

    Very good LISA product with clearly laid out terms and information. Could be improved by allowing you to change from stocks and shares LISA and... Very good LISA product with clearly laid out terms and information. Could be improved by allowing you to change from stocks and shares LISA and cash LISA at fixed rate and vice versa. Nevertheless, still happy with the service they provide. Read more Read less

    {"display":"A C","full_name":"A C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    A C 12th June 2026
  • 5.00/5

    It’s very easy to use.

    It’s very easy to use. Fees are a little higher than others but the ease of use makes up for it.

    {"display":"fra","full_name":"fra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very user friendly app.

    Very user friendly app. Great range of finance articles tailored to my needs.

    {"display":"Simon B","full_name":"Simon B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Simon B 11th June 2026

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