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Moneybox app: Cash ISA reviews

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4.93
Based on 568 reviews, last reviewed 6th Feb 2025
2214% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

It's a good, secure place to keep my money. It's a good, secure place to keep my money. They have offered the best interest so far, and I like the services shown in the app. It's easy and clear,... Read more Reviewed on: 6th February 2025
LiP's avatar
LiP

Latest lowest rating:

1

Poor website. Poor website. Difficult to use. Dictatorial in how payments are made. Seriously thinking about closing account. Reviewed on: 27th March 2024
J B's avatar
J B
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About this product

Moneybox have a Cash ISA that can be opened in minutes on the app.

The Moneybox Cash ISA can be opened with a minimum of £500 and you can transfer in any ISAs you hold with other providers. There are no monthly subscription or platform fees with the Moneybox Cash ISA.

Moneybox Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Moneybox before, you can also leave a review and share your experience.

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Moneybox app Cash ISA reviews (568)

Seems to be a well organised company

5
Seems to be a well organised company Reviewed on: 10th February 2024
Lee Kerry's avatar
Lee Kerry

Very good.

5
Very good. Only concern is that my initial deposit has yet to be credited to my account. It appears that it will take some 2 weeks. Not sure I was aware. Reviewed on: 9th February 2024
Bernie's avatar
Bernie

Customer Service is Unforgiving.

1
I signed up to the Cash ISA because there was a £75 bonus for joining. I then couldn't instant deposit because MoneyBox had a connection problem with Chase. The money ended up being collected outside of the offer window, and after waiting too long for a reply from customer service they told me hard luck. Not very impressed. No such thing as customer loyalty, I have held a LISA with them for years. As soon as a better rate is provided for a LISA I will be moving my money elsewhere. Reviewed on: 8th February 2024
Gus Fletcher's avatar
Gus Fletcher

No complaints so far.

5
No complaints so far. the app is quite sleek and intuitive. I am a fan of watching my investment grow each day rather than having to wait for the anniversary date Reviewed on: 7th February 2024
Michele's avatar
Michele

Seamless account opening experience

5
The experience of opening a Cash ISA within the Moneybox app was seamless and the information provided on the account comprehensive and customer-focused. I love using the app and have found it very easy to open my Cash ISA which made me confident in transferring my savings and eager to explore some of the other accounts. Reviewed on: 7th February 2024
Ioana B's avatar
Ioana B

Easy and accessible

5
The Moneybox cash isa is really easy to understand and use, customer service is brilliant too. Can always contact someone from Moneybox. Great to be able to see your isas in the same place! Reviewed on: 7th February 2024
Lucy L's avatar
Lucy L

Brilliant app and experience all round.

5
Brilliant app and experience all round. Best I’ve tried. Reviewed on: 6th February 2024
Scott P's avatar
Scott P

So simple & slick

5
So simple & slick made opening an ISA effortless Reviewed on: 6th February 2024
Chris M's avatar
Chris M

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