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Moneybox app: Cash ISA reviews

4.94
Based on 973 reviews, last reviewed 19th May 2025
20% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

A winner. A winner. App-based. Clear and easy to use. Competitive interest rates clearly stated. Reviewed on: 19th May 2025
MR B GREEN's avatar
MR B GREEN

Latest lowest rating:

1

Existing Customers not valued The rate is competitive but best rates are only available to new customers Reviewed on: 16th April 2025
Fred S's avatar
Fred S

About this product

Moneybox have a Cash ISA that can be opened in minutes on the app.

The Moneybox Cash ISA can be opened with a minimum of £500 and you can transfer in any ISAs you hold with other providers. There are no monthly subscription or platform fees with the Moneybox Cash ISA.

Moneybox Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Moneybox before, you can also leave a review and share your experience.

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Moneybox app Cash ISA reviews (973)

Great app!

5
Super easy to use, and I find that information is well written and detailed when looking for it. Reviewed on: 29th February 2024

Great rates on the cash ISA and easy to use

5
Great rates on the cash ISA and easy to use Reviewed on: 24th February 2024

Opened a Cash ISA in January...

4
I opened my Cash ISA in January after creating my savings account. Really easy to set-up and for the first year has a great return of 5.09%, so good I've already transferred funds from another ISA. Reviewed on: 16th February 2024

Very good Only their rate went up but not for custom...

4
Very good Only their rate went up but not for customers already on the books Reviewed on: 15th February 2024

Moneybox Review

5
Moneybox is very accessible and makes investing simple. Reviewed on: 15th February 2024

Seems to be a well organised company

5
Seems to be a well organised company Reviewed on: 10th February 2024

Very good.

5
Very good. Only concern is that my initial deposit has yet to be credited to my account. It appears that it will take some 2 weeks. Not sure I was aware. Reviewed on: 9th February 2024

Customer Service is Unforgiving.

1
I signed up to the Cash ISA because there was a £75 bonus for joining. I then couldn't instant deposit because MoneyBox had a connection problem with Chase. The money ended up being collected outside of the offer window, and after waiting too long for a reply from customer service they told me hard luck. Not very impressed. No such thing as customer loyalty, I have held a LISA with them for years. As soon as a better rate is provided for a LISA I will be moving my money elsewhere. Reviewed on: 8th February 2024

No complaints so far.

5
No complaints so far. the app is quite sleek and intuitive. I am a fan of watching my investment grow each day rather than having to wait for the anniversary date Reviewed on: 7th February 2024

Seamless account opening experience

5
The experience of opening a Cash ISA within the Moneybox app was seamless and the information provided on the account comprehensive and customer-focused. I love using the app and have found it very easy to open my Cash ISA which made me confident in transferring my savings and eager to explore some of the other accounts. Reviewed on: 7th February 2024

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