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Moneybox app: Lifetime ISA reviews

Name: Lifetime ISA
Rating: 4.96 (5401 reviews)

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4.96

Based on 5,401 reviews, last reviewed 17th Mar 2026

45700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Moneybox have helped me achieve my financial goals f... Moneybox have helped me achieve my financial goals for the year and track my spending Reviewed on: 17th March 2026

Latest lowest rating:

1

Less interest rate which is only half of the inflati... Less interest rate which is only half of the inflation rate. Caused me to erode my savings. Reviewed on: 27th March 2024

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About this product

With Moneybox, you can choose from a cash lifetime ISA or a stocks and shares lifetime ISA.

A Moneybox lifetime ISA can be opened with just £1. You can apply for and manage the account using the award-winning Moneybox app. Lifetime ISA bonuses are paid at the end of the month and based on total contributions in the month before.

Moneybox lifetime ISA reviews help you find out what it’s really like to be a customer. If you’ve used Moneybox before, you can also leave a review and share your experience.

Moneybox app Lifetime ISA reviews (5401)

Review of the Moneybox app, Lifetime ISA:

Great app, easy to use, the chat box function works...

Great app, easy to use, the chat box function works seamlessly. The staff are very quick to respond, are knowledgeable and friendly. 10 out of 10 for everything Reviewed on: 3rd March 2025

Very clear and easy to use, and lots of useful infor...

Very clear and easy to use, and lots of useful information if you’re new to saving Reviewed on: 8th February 2024

Multiple accounts that are easy to use and invest

Opened multiple accounts with them including stocks and shares, investments, savings and my main and first account which is the life time isa. The app is easy to use and invest with and has useful and educational tools/ features and advice Reviewed on: 8th February 2024

Moving to Moneybox, no regrets!

I moved my LISA into Moneybox's Stocks & Shares LISA years ago and have had no regrets since. They've always provided a fantastic User Experience and great Customer Service, I trust this brand fully! Reviewed on: 7th February 2024

Denied my £1,000 bonus from the Government

Moneybox didn’t give me the £1,000 bonus for the Lifetime ISA for this financial year (which was the reason why I opened the account with them). I have been misled into adding my savings for my deposit into a Cash ISA, without being able to make any further transfers. Leaving me £1000 for my house deposit. Nothing in the app warned me about any limitations in transferring the money between a Cash ISA / Lifetime ISA or how my yearly allowance will change after each transfer. Also after having two conversations with Moneybox agents, this has never been communicated to me. The calls were registered, and this can be verified easily. They mislead customers, they don’t communicate clearly the operations allowed with their ISA, their agents don’t have the knowledge so the calls with them are very high level information, but nothing in details that actually would be of help. Reporting them to the Financial Ombudsman. Reviewed on: 7th February 2024

Used for several years and very happy!

Used for several years and very happy! Have all my ISAs in one place and it's easy to keep track of. Good app design good value for money. Reviewed on: 7th February 2024

Good app and customer service

App is easy to use and customer service is good. A benefit would be to have out of hours (after 5/6pm) responses to questions. Reviewed on: 7th February 2024

Constantly improving, great service!

Never had a single problem with it. Made a fabulous improvement so you could bank transfer instantly, this was much needed and makes the whole experience much easier. Everything is explained fully and there are even useful articles to browse on the app about finances. Reviewed on: 7th February 2024

Moneybox is great for my LISA savings.

Moneybox is great for my LISA savings. The charges on withdrawals feel high but is understandable and necessary to reduce withdrawing as to depositing Reviewed on: 7th February 2024

Perfect way to invest and save for a future.

Perfect way to invest and save for a future. Great product with a great team looking to continuously improve. Reviewed on: 6th February 2024

Best App for Finance Beginners

It's a really easy process and they tell you everything you need to know. The app makes it easy to access and they also have lots of information and advice they give you about the LISA, help with buying a property and the newsletters are really helpful. If you don't know much about personal finance, this is a company I would really reccomend Reviewed on: 6th February 2024

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