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Moneyfarm: Pension reviews

Name: Pension
Rating: 4.94 (157 reviews)

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4.94

Based on 157 reviews, last reviewed 13th Jun 2025

96% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

always find my financial advisor helpful and very su... always find my financial advisor helpful and very supportive and get responses very quickly. also find the platform very user friendly and easy to fo... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service. Poor customer service. Poor communication. Very poor administration. Reviewed on: 17th January 2024

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About this product

With a Moneyfarm Pension, you can get a pension portfolio that’s matched to you based on your risk profile and financial situation.

You can transfer your old pensions to Moneyfarm as long as they meet the requirements. There are management fees to pay, but Moneyfarm don’t charge you to transfer a pension to them.

Moneyfarm Pension reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

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Moneyfarm Pension reviews (157)

Moneyfarm acclaim

Any questions I had were answered promptly and explained fully.. website and app are user friendly , information is clear and accessible.. I have confidence in this organisation. Reviewed on: 31st January 2024

Excellent returns for my SIPP funds.

Excellent returns for my SIPP funds. Great investment information and clear investment strategies communicated. Reviewed on: 30th January 2024

First class service

They have always been helpful and prompt with their customer service. No hesitation in recommending them. Reviewed on: 30th January 2024

Pension pot pot going in the right direction now.

Pension pot going in the right direction now. That’s what I need for my retirement Reviewed on: 30th January 2024

Look and see

What I like about money farm is being able to see what shares have been bought and where my money is being invested Reviewed on: 30th January 2024

Daily monitoring via app.

Daily monitoring via app. Easy to speak to someone if you need to. Reviewed on: 30th January 2024

Excellent value for money and great customer service!

Excellent value for money and great customer service! Opening an account and initiating transfers is a very easy and quick process. Customer service is top notch and very responsive. Reviewed on: 30th January 2024

Easy, informative and detailed app and service

Easy, informative and detailed app and service Reviewed on: 30th January 2024

Pension Switch

I have an excellent point of contact at Moneyfarm, Hope, who spent time comparing my existing Pension with that provided by Moneyfarm. She talked me through results and was clear with her analysis and laid out my options for me to decide a course of action. My pension transfer was completed smoothly and quickly. Reviewed on: 30th January 2024

Simple, reliable, value for money

Has been very simple to set up and manage, and on the odd occasion I've needed customer support it's been responsive and effective. Great app and website gives me the control I need. Reviewed on: 30th January 2024

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