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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2009 reviews)

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4.84

Based on 2,009 reviews, last reviewed 9th Mar 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Excellent service and easy to use app Excellent service and easy to use app Reviewed on: 9th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2009)

Easygoing investment platform

Easy to use with advice and support when you need it. Reviewed on: 25th November 2018

Not very good returns

I invested quite a sizable sum with Moneyfarm almost two years ago, and have had very poor returns on the investment. Would have been better off just keeping the money in a bank account - would not recommend. Reviewed on: 25th November 2018

Very happy

Moneyfarm has allowed me to start investing whilst minimising risk. Reviewed on: 25th November 2018

Easy to use, clearly explained

As a beginning investor, I have found Moneyfarm clear, concise, and easy to use. The investments I have made so far are clearly tracked and feedback is regularly provided to explain what changes are being made and why. Reviewed on: 24th November 2018

Easy to use

Easy to set up and monitor. Great for the first time foray into investment ISAs. Reviewed on: 24th November 2018

Absolutely Fantastic

Having first looked into a number of managed ETF portfolio providers I opted to invest with Moneyfarm portfolio 6 as I found this portfolio had the highest exposure to US equities out of all other providers I looked at. Most of whom were highly weighted towards European markets. I have found the team to be extremely helpful, most notably Charlie. I believe in CIO Richard Flax's methodology which is very much with the longer term in mind and at a macro-level; very different to my current day to day trading activity. The articles and videos regularly produced by Moneyfarm are very informative, particularly those which go into the rationale behind the investment decisions. Reviewed on: 24th November 2018

Great for novice investors

Very easy to set up investment - site provides tool in order to assess what risk you wish to take and modifies holdings accordingly. Account provides clear, concise info on performance of investment, and live chat is always on hand if you need to query anything. Reviewed on: 24th November 2018

Very accessible

Any time I've had questions; whether that be about depositing or withdrawing funds or more involved explanations as to strategy, those at MF have always been quick to respond and provide clear advice. Reviewed on: 24th November 2018

Risk matched investment

ISA investment matched to my risk appetite with information provided in a clear format. Reviewed on: 24th November 2018

Really easy to invest

Makes investing easy, and feel confident in the company. Moneyfarm are good at communicating how they are managing your money. Enjoy the UI of the app/website Reviewed on: 24th November 2018

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