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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2038 reviews)

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4.84

Based on 2,038 reviews, last reviewed 15th Mar 2026

7300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

4

Easy to use app and great update comms The interface is very easy to use and the regular email updates hit the right balance of being informative without overloading on detail. Reviewed on: 15th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2038)

Great company

Only positives so far, great customer service too! Reviewed on: 22nd December 2017

Straightforward concept, with great personal service

They’ve been super helpful on the phone and so far haven’t been too bad a job with my Cash as well! Reviewed on: 22nd December 2017

Simple and great way to start investing.

I'd not invested before, found moneyfarm to be accessible and simple to use, with a helpful team on hand to answer questions and, so far, decent returns! Reviewed on: 22nd December 2017

Better than high street banks

Better rate of interest than my high street bank, user friendly app everything is clear and concise Reviewed on: 22nd December 2017

Fantastic investment platform

I have been with Moneyfarm for over a year now and very happy with the service. They are always ready to help and answer questions. The android app is awesome too, enabling you to check how your investments are doing 24 hrs a day. Reviewed on: 22nd December 2017

Easy

Heat and easy to use. Amazing customer service Reviewed on: 22nd December 2017

Good customer support and reliable service

I have been using their services for around 5 months. Their support service is excellent. Any of my questions are answered in a few minutes. And they have a user friendly website. Reviewed on: 22nd December 2017

Simple and effective

Simple to use platform, good customer service and good performance. Reviewed on: 22nd December 2017

Easy and convenient. Make the complexities understandable

I started using moneyfarm last year as my first ever stocks and shares ISA. I have loved the livechat because for a newbie like me I had a lot of questions! Reviewed on: 22nd December 2017

Moneyfarm

Great customer service via online chat feature, very transparent fees and practice and was especially impressed when fees were recently increased and existing customers were made at least as well off (and many better) with the fees they pay. Reviewed on: 22nd December 2017

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