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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.85 (2083 reviews)

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4.85

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Great

Very limited experience in investing, moneyfaem makes me feel secure and confident in what I invest, with great customer service and reallt good mobile app Reviewed on: 20th December 2017

Great for starting investing without having big capital

Moneyfarm gives small investors the opportunity to earn something from their small capital, which is great compared with banks that give no interest and active managers that charge big fees. Reviewed on: 20th December 2017

Better than the bank!

My limited experience in banking didn't really matter at all. Very professional and thorough in explaining what happens to your investment. Hugely recommend Reviewed on: 20th December 2017

Attentive new customer experience

Started investing with Moneyfarm this year and the customer experience was so attentive and personal. This is a rare experience within this industry, very refreshing! Reviewed on: 20th December 2017

amazing investment company

superby investment company very simple and effective app and great customer service both via the app chat and email functions Reviewed on: 20th December 2017

Excellent investment company

Brilliant investment company very clear app and easy to fund etc Reviewed on: 20th December 2017

Great Service

Prob best robo on the market, very high quality of service and good UX Reviewed on: 20th December 2017

Low costs and high transparency

Moneyfarm has done nothing but impress me so far. Their customer support was brilliant with transferring my cash ISA after a short trial period of having the account and they always email with a breakdown of how they have used your money. You can easily see your invested and gained amounts and clearing of funds is quick. My only criticism would be to have a more obvious way to change to a different portfolio kind should you wish to do so but so far I am pleased with the performance. Moneyfarm also release regular video updates regarding the markets, helping in part to understand why your portfolio might be behaving as it has over the past month or so. Reviewed on: 20th December 2017

Awesome easy investing.

Super simple to use and good return on investment. What is not to like Reviewed on: 19th December 2017

Easy investing

Makes investing super easy. Everything explained in simple terms. Reviewed on: 18th December 2017

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