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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

A well supported and friction free way to invest with support from experienced professionals

Not only have Moneyfarm made the investment process accessible to people like myself, but the support they have provided has removed the complexity I previously saw in the moving beyond simple low interest savings accounts. Reviewed on: 4th January 2022

Satisfied Customer

Simple & efficient to use, makes saving easy peasy. Reviewed on: 4th January 2022

Great team but

I think Moneyfarm is one of the best but I would love to see more share for the customer and fewer fees maybe for someone with you guys ofter 2 or more years. Reviewed on: 4th January 2022

Outstanding

Easy to contact . Very efficient . Reviewed on: 4th January 2022

Simple and straightforward

Easy to manage your investment: Really easily navigable account portal, clear options for making good choices about investments, stress free. Reviewed on: 4th January 2022

Good experience so far

I joined Moneyfarm a month or so back and have transferred across my ISA, and my pension transfer is in progress. Moneyfarm have been communicating well during this time and were helpful when I contacted them. I was also contacted by an advisor to see if I wanted to discuss my investments further, which was a nice touch. Can’t comment on performance yet as too soon but certainly happy with the service. Reviewed on: 4th January 2022

Fantastic customer service

Moneyfarm is all about transparency and empowering its' investors. I feel I'm in such safe hands with them and so is my money- so much so, that I feel able to take more risk! Reviewed on: 4th January 2022

Hands Free Investing!

Since I started investing with MoneyFarm, my wealth has increased steadily despite the stock market crash so I’m very satisfied with that. Reviewed on: 4th January 2022

Great user experience

Being new to investments, MoneyFarm has been a great way to manage my savings Reviewed on: 4th January 2022

Competent managers with excellent communication skills

From the beginning they were very helpful with me regarding my investment options & have continued to keep me well informed on progress. They are a pleasure to invest with Reviewed on: 4th January 2022

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