Very helpful staff in Monmouth branch

Leon was excellent. He talked me through options and was clear and able to answer questions I had. I managed to reduce my mortgage by... Leon was excellent. He talked me through options and was clear and able to answer questions I had. I managed to reduce my mortgage by 9yrs by keeping my payments pretty much the same which was not expected but was great news. Read more Read less

Very happy with the service !staff and a high street presence!

Thank you Leon. Such a quick turn around and made something quite stressful, an enjoyable and easy process!

Leon was very good, he explained things clearly and listened to what I was aiming to accomplish with my renewal and helped me pick a... Leon was very good, he explained things clearly and listened to what I was aiming to accomplish with my renewal and helped me pick a product that I feel suits my situation perfectly. I've been lucky enough to have Leon assist me on previous renewals and he's always been great. Mortgage renewal is always daunting but I feel that he made it easy. I can't praise him enough for his help and customer service.. Read more Read less

The most complicated app to set up by far that I have encountered

I opened a savings account with Monmouthshire building society as they were offering a really good interest rate for 12 months, i downloaded the App... I opened a savings account with Monmouthshire building society as they were offering a really good interest rate for 12 months, i downloaded the App and found it very easy to use, the maximum monthly investment amount is higher than most other accounts available Read more Read less

I like the personal information and human contact.

Very friendly staff could not do enough to help. Very local saved going into city.