Monmouthshire Building Society Reviews

Ratings based on 284 reviews Last review 8 months ago
4.89 / 5Amazing overall rating

Monmouthshire Building Society is a Welsh building society, which has its head office in Newport. Smart Money People is the place for Monmouthshire Building Society reviews. Read and write reviews to help increase trust and transparency in Financial...

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Monmouthshire Building Society is a Welsh building society, which has its head office in Newport. Smart Money People is the place for Monmouthshire Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Monmouthshire Building Society Reviews (284)

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15th January 2020

really friendly service

My husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on...

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My husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on us to borrow with them. They made me feel valued and not just a number.

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13th January 2020

Solid, dependable & innovative!

Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things...

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Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!)

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13th January 2020

Quality Products, Outstanding Staff

I was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most...

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I was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most difficult times of my life. Cannot thank or praise them enough.

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26th November 2019

Excellent customer care on my doorstep

I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible....

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I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible.
The staff are welcoming and take so much time explaining all the product choices etc in so much detail, allowing time to ask questions and taylor your products to suit circumstances. No online service can or will offer this and I hope you are here to stay!
The staff feel like my friends, as well as being fully uo to date on all that Monmouthshire has to offer.
I would not hesitate in recommending my branch in particular to others.
I have had a difficult year, hopefully next year things might start to look up and I can be a better saver.
Thanks again to the 'Clevedon girls'

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19th November 2019

Great service from my local branch

My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being...

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My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being updated when the pay money in to their accounts