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3rd February 2020
Great service, great people, great product
Would highly recommend! MBS helped us in 2018 to buy our new home and they made the process clear and easy, have recommended them to lots of friends
Your Monmouthshire Building Society Reviews (284)
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25th January 2020
Savings Products
I have been taking out Regular Saver Products, these have been excellent, the interest rates have been very generous and then I have been taking a new product after 12 months. Its enabled me to have money saved.
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25th January 2020
Straightforward and speedy
Smooth process, kept updated, information given in easy to understand format.
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24th January 2020
Excellent
Good rate of interest compared to other banks/building societies
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24th January 2020
Great service and rates
The regular saver i opened was best rate around and staff excellent
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24th January 2020
Good Rates, Efficient Service
We dealt with our local Swansea branch. All very easy and straightforward. Staff very helpful and pleasant. Good ISA savings rates.
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24th January 2020
Simple..Honest..Local
My title says it all. Easy to understand products. Excellent local service supporting the community
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15th January 2020
really friendly service
My husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on...
Read moreMy husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on us to borrow with them. They made me feel valued and not just a number.
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13th January 2020
Solid, dependable & innovative!
Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things...
Read moreMonmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!)
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13th January 2020
Savings superstars
Their super regular savers have been consistently amazing! To make things even better the experience in opening accounts knocks spots off other competitors and left me feeling nothing but valued
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13th January 2020
Personal service
The Monmouthshire Building Society have provided my family and me with personal service for over 60 years, both with mortgages and savings. Although we have used other banks and building society, they remain our firm favourite!
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13th January 2020
Quality Products, Outstanding Staff
I was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most...
Read moreI was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most difficult times of my life. Cannot thank or praise them enough.
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13th January 2020
Superb service
Superb service from MBS and ability to help in areas that not all mainstream lenders can!
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17th December 2019
Excellent service!
The process of applying and obtaining my mortgage was super efficient and the personal service was great!
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29th November 2019
Mighty Monmouthshire
At the bottom of the Financial Crisis, the Monmouthshire mortgaged us, when seemingly no-one else would. Seven years later, we still get great rates and great customer service. I've already recommended them, and I would again.
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26th November 2019
Excellent customer care on my doorstep
I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible....
Read more I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible.
The staff are welcoming and take so much time explaining all the product choices etc in so much detail, allowing time to ask questions and taylor your products to suit circumstances. No online service can or will offer this and I hope you are here to stay!
The staff feel like my friends, as well as being fully uo to date on all that Monmouthshire has to offer.
I would not hesitate in recommending my branch in particular to others.
I have had a difficult year, hopefully next year things might start to look up and I can be a better saver.
Thanks again to the 'Clevedon girls'
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21st November 2019
excellent
Monmouthshire building society is our mortgage provider for so many years & as customer we have amazing experience.
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20th November 2019
Savings
We have been using the Monmouthshire Building Society for over 25 years since my oldest son was a baby. They have a great range of savings products and are always friendly and helpful.
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19th November 2019
Friendly branch office, very good savings rate
Constantly trying to get the best rate possible for savings, I was really please with Monmouthshire Building Society's regular saver rate. The staff at branch were extremely helpful and very knowledgeable
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19th November 2019
Great service from my local branch
My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being...
Read moreMy children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being updated when the pay money in to their accounts
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