The British Bank Awards, run by Smart Money People, are back for their ninth year. Voting opens today, Monday 9th January 2023.

The awards, which are 100% voted for by customers who leave a review on Smart Money People, aim to find those financial companies that are most dedicated to putting their customers first. The British Bank Awards are now a go-to resource for customers and organisations looking for the best banking providers and suppliers. In 2022 over 81,000 customers had their say in the awards by leaving a review.

Jacqueline Dewey, CEO of Smart Money People said, “As we start 2023 the cost of living crisis continues and with the industry preparing for the introduction of the new Consumer Duty in July, it’s more important than ever that consumers can trust their banking providers to offer great customer outcomes, through their products and customer service. As the awards are down to the customer reviews we receive, they give a true reflection of how consumers feel about their providers, and it’s exciting to see who will win this year.”

Key dates

  • Voting opens: 9th January 2023
  • Finalists announced: 20th March 2023
  • Voting closes: 11th April 2023
  • Awards ceremony & winners announced: 11th May 2023


9 headline awards - Best Banking App, British Bank, Best Building Society, Best Newcomer, Customer Service Champion, Innovation of the Year, Online Financial Influencer of the Year, Personal Finance Journalist of the Year, Treating Customers Fairly Champion

16 company specific awards - Best Alternative Finance Provider, Best Business Banking Provider, Best Business Finance Provider, Best Children’s Financial Provider, Best Credit Card Provider, Best Current Account Provider, Best Ethical Financial Provider, Best Investments Provider, Best Mortgage Provider, Best Mortgage Broker, Best Online Trading Platform, Best Payment Service Provider, Best Personal Finance App, Best Personal Loan Provider, Best Savings Provider, Best Specialist Mortgage Provider

5 partner specific awards – Consultancy of the Year, Marketing and PR Partner of the Year, RegTech Partner of the Year, Technology Partner of the Year, The Pioneer Award

For more information on the British Bank Awardsprevious winners or to get involved, visit

Would your firm like to take part?

If your company is interested in getting involved in the awards, please send us an email [email protected]

Will you help us find our winners?

If you're a customer and would like to take part in the British Bank Awards, please share your honest feedback here and you'll also be entered into our £1,000 prize draw (terms and conditions apply).

Winners will be announced on the 11th May 2023

The British Bank Award winners will be announced on Thursday 11th May at an entertainment-filled ceremony at The Londoner, Leicester Square. Tickets are on sale now!

For more information on the British Bank Awards, previous winners or to get involved, visit