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J.P. Morgan Personal Investing (formerly Nutmeg) reviews

Nutmeg Logo
Rated Excellent • 4.70/5

J.P. Morgan Personal Investing (formerly Nutmeg) reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 2,012 product reviews

Average score of 4.70/5
5 star
87%
4 star
12%
3 star
1%
2 star
0%
1 star
0%
Reviews for J.P. Morgan Personal Investing (formerly Nutmeg) have trended positively over the past 90 days

J.P. Morgan Personal Investing (formerly Nutmeg) makes investing feel straightforward and approachable, especially with its easy-to-use app and clear communication. The integration with Chase app is a real bonus, keeping everything in one place. While returns and customer service get plenty of praise, some find the fees a bit on the high side.

Positive themes

  • The app and platform are super easy to use and great for beginners.
  • Customer service is friendly, helpful and quick to respond.
  • Integration with Chase app makes managing investments really simple.

Negative themes

  • Fees are higher than some competitors which puts some off.
  • Some find the Lifetime ISA app less user friendly and limited on payments.
  • Occasional issues with login process and app stability were mentioned.
Summarised by AI
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About J.P. Morgan Personal Investing (formerly Nutmeg)

J.P. Morgan Personal Investing (formerly Nutmeg) was the first and is now the largest digital wealth manager in the UK with 200k clients.

J.P. Morgan Personal Investing don’t charge any set up or exit fees. You can choose between fully managed, fixed allocation, socially responsible investing, thematic investing or smart alpha portfolios.

Products include pensions, lifetime ISA, stocks and shares ISA, general investment accounts and a junior ISA.

J.P. Morgan Personal Investing (formerly Nutmeg) at a glance

Contact details

Phone
020 3598 1515
Email
[email protected]
Main address
J.P. Morgan Personal Investing, 25 Bank Street, Canary Wharf, London, E14 5JP
Social media

Reviews for J.P. Morgan Personal Investing (formerly Nutmeg)

Showing 11 of 2012 company reviews • Last reviewed within 7 days

I’ve found J.

Stocks and shares ISA • 23rd May 2026

I’ve found J.P. Morgan Personal Investing (formerly Nutmeg) easy to use, especially for long-term investing through a Stocks and Shares ISA. The app and website... I’ve found J.P. Morgan Personal Investing (formerly Nutmeg) easy to use, especially for long-term investing through a Stocks and Shares ISA. The app and website are straightforward, and it’s simple to track performance and manage contributions. I like the professionally managed portfolios and the fact that everything is handled automatically, which makes investing less stressful for beginners or busy people. The platform offers different risk levels and diversified portfolios, so it feels suitable for long-term investing goals. Fees are transparent, although they can be higher compared to some DIY investment platforms, particularly for larger portfolios. Customer service has generally been responsive, but experiences seem mixed based on online reviews. Overall, I think it’s a good option for people who want a hands-off investing experience with a well-known financial brand behind it Read more Read less

{"display":"Nata K","full_name":"Nata K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Never had any issues with them.

Lifetime ISA • 23rd April 2026

Never had any issues with them. They are always clear and concise, fast and reliable. The info given regarding my LISA is great and through. Would recommend.

{"display":"Sarah Q","full_name":"Sarah Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy to invest in and easy to monitor via the app.

    Easy to invest in and easy to monitor via the app. Good regular insightful monthly reports on the markets and any change in weightings or strategy.

    {"display":"Adrian H","full_name":"Adrian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Adrian H 18th April 2026
  • 5.00/5

    Easy to use and clear information given.

    Easy to use and clear information given. Customer support responds quickly

    {"display":"James W","full_name":"James W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Junior ISA
    James W 18th April 2026
  • 4.00/5

    Decent Product

    They offer a useful product with a good user platform experience,

    {"display":"Dominic B","full_name":"Dominic B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Dominic B 16th April 2026
  • 5.00/5

    Excellent investment portfolios with different funct...

    Excellent investment portfolios with different functions

    {"display":"Mohsin","full_name":"Mohsin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Mohsin 27th March 2026
  • 5.00/5

    Best Investment company.

    Best Investment company. Gives you the best rates and offers to help you build wealth

    {"display":"Darlington B","full_name":"Darlington B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Darlington B 24th March 2026
  • 5.00/5

    Great and reliable company, would highly recommend it

    Great and reliable company, would highly recommend it

    {"display":"Ciaran D","full_name":"Ciaran D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Ciaran D 18th March 2026
  • 5.00/5

    Easy to transfer, good options, easy to monitor and...

    Easy to transfer, good options, easy to monitor and switch

    {"display":"Ken Northampton ","full_name":"Ken Northampton ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    They know what they are doing

    They know what they are doing. Excellent service

    {"display":"Satyajit R","full_name":"Satyajit R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I like how they offer a personalised service that wa...

    I like how they offer a personalised service that was advertised via email

    {"display":"Jack C","full_name":"Jack C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from J.P. Morgan Personal Investing (formerly Nutmeg)
    Showing products offered by J.P. Morgan Personal Investing (formerly Nutmeg)

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