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J.P. Morgan Personal Investing (formerly Nutmeg) reviews

Nutmeg Logo
Rated Excellent • 4.83/5

J.P. Morgan Personal Investing (formerly Nutmeg) reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 2,002 product reviews

Average score of 4.83/5
5 star
87%
4 star
12%
3 star
1%
2 star
0%
1 star
0%
Reviews for J.P. Morgan Personal Investing (formerly Nutmeg) have trended positively over the past 90 days

J.P. Morgan Personal Investing (formerly Nutmeg) makes investing feel straightforward and approachable, especially with its easy-to-use app and clear communication. The integration with Chase app is a real bonus, keeping everything in one place. While returns and customer service get plenty of praise, some find the fees a bit on the high side.

Positive themes

  • The app and platform are super easy to use and great for beginners.
  • Customer service is friendly, helpful and quick to respond.
  • Integration with Chase app makes managing investments really simple.

Negative themes

  • Fees are higher than some competitors which puts some off.
  • Some find the Lifetime ISA app less user friendly and limited on payments.
  • Occasional issues with login process and app stability were mentioned.
Summarised by AI
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About J.P. Morgan Personal Investing (formerly Nutmeg)

J.P. Morgan Personal Investing (formerly Nutmeg) was the first and is now the largest digital wealth manager in the UK with 200k clients.

J.P. Morgan Personal Investing don’t charge any set up or exit fees. You can choose between fully managed, fixed allocation, socially responsible investing, thematic investing or smart alpha portfolios.

Products include pensions, lifetime ISA, stocks and shares ISA, general investment accounts and a junior ISA.

J.P. Morgan Personal Investing (formerly Nutmeg) at a glance

Contact details

Phone
020 3598 1515
Email
[email protected]
Main address
J.P. Morgan Personal Investing, 25 Bank Street, Canary Wharf, London, E14 5JP
Social media

Reviews for J.P. Morgan Personal Investing (formerly Nutmeg)

Showing 11 of 2002 company reviews • Last reviewed within 7 days

I like how they offer a personalised service that wa...

Stocks and shares ISA • 9th March 2026

I like how they offer a personalised service that was advertised via email

{"display":"Jack C","full_name":"Jack C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

High fees but good returns so far

Lifetime ISA • 1st March 2026

High fees but good returns so far

{"display":"Dr Khan","full_name":"Dr Khan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
Read more product reviews
  • 5/5

    Good and Simple Investments

    They offer good and simple investments. It has been almost 3 years and I have nothing to complain about the rates!

    {"display":"WHYU","full_name":"WHYU","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    WHYU 26th February 2026
  • 5/5

    Really user friendly experience.

    Really user friendly experience. You can access and view your investment portfolio from your chase banking app (if you bank with chase). They also have... Really user friendly experience. You can access and view your investment portfolio from your chase banking app (if you bank with chase). They also have a useful set up portfolio where you can enter your risk level etc - great for novices in investment! Read more Read less

    {"display":"Olivia Truscott","full_name":"Olivia Truscott","avatar":{"url":"\/assets\/uploads\/avatars\/users\/821764.png"}}'s avatar
  • 5/5

    Inverting formerly nutmeg pension fund to invest mor...

    Inverting formerly nutmeg pension fund to invest more into retirement plans

    {"display":"Basilio baptista caetano","full_name":"Basilio baptista caetano","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great opportunities to invest and grow your money

    Great opportunities to invest and grow your money

    {"display":"Kelly Huddart","full_name":"Kelly Huddart","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1365956.png"}}'s avatar
    Investments
    Kelly Huddart 24th February 2026
  • 5/5

    Good returns, reasonable fee, clear understandable UI.

    Good returns, reasonable fee, clear understandable UI.

    {"display":"Callum H","full_name":"Callum H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to use platform with clearly itemised inve...

    Very easy to use platform with clearly itemised investment options.

    {"display":"Mark T","full_name":"Mark T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    Mark T 22nd February 2026
  • 5/5

    Regular plan reviews & easy to use app & website...

    Regular plan reviews & easy to use app & website

    {"display":"David Dorward","full_name":"David Dorward","avatar":{"url":"\/assets\/uploads\/avatars\/users\/832915.png"}}'s avatar
  • 5/5

    Good performance with Smart Alpha

    I have been investing with them a while and invested with their Smart Alpha strategy managed by JP Morgan Asset Management. Performance has been well... I have been investing with them a while and invested with their Smart Alpha strategy managed by JP Morgan Asset Management. Performance has been well and I am planning to invest more Read more Read less

    {"display":"Inci D","full_name":"Inci D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Inci D 19th February 2026
  • 3/5

    It's decent but have preferred other Lifetime ISAs.

    It's decent but have preferred other Lifetime ISAs.

    {"display":"Sonny Sal","full_name":"Sonny Sal","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Sonny Sal 19th February 2026

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