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J.P. Morgan Personal Investing (formerly Nutmeg) reviews

Nutmeg Logo
Rated Excellent • 4.82/5

J.P. Morgan Personal Investing (formerly Nutmeg) reviews

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Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 1,804 product reviews

Average score of 4.82/5
5 star
86%
4 star
13%
3 star
1%
2 star
0%
1 star
0%
Reviews for J.P. Morgan Personal Investing (formerly Nutmeg) have trended positively over the past 90 days

Nutmeg makes investing feel simple and straightforward, especially with its easy-to-use app and clear communication. The integration with the Chase app is a real bonus for many, making managing investments hassle-free. While returns and fees get mixed reviews, most find the platform reliable and supportive, especially for beginners.

Positive themes

  • Nutmeg’s app is super easy to use and makes tracking investments a doddle.
  • Nutmeg’s customer service is helpful and quick to respond when needed.
  • The integration with Chase app makes Nutmeg easy to manage alongside banking.

Negative themes

  • Nutmeg’s fees feel a bit high compared to some other providers.
  • Customer service can be slow or unhelpful at times with account issues.
  • Some users found the app or website tricky to navigate or not user friendly.
Summarised by AI
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About J.P. Morgan Personal Investing (formerly Nutmeg)

J.P. Morgan Personal Investing (formerly Nutmeg) was the first and is now the largest digital wealth manager in the UK with 200k clients.

J.P. Morgan Personal Investing don’t charge any set up or exit fees. You can choose between fully managed, fixed allocation, socially responsible investing, thematic investing or smart alpha portfolios.

Products include pensions, lifetime ISA, stocks and shares ISA, general investment accounts and a junior ISA.

J.P. Morgan Personal Investing (formerly Nutmeg) at a glance

Contact details

Phone
020 3598 1515
Email
[email protected]
Main address
J.P. Morgan Personal Investing, 25 Bank Street, Canary Wharf, London, E14 5JP
Social media

Reviews for J.P. Morgan Personal Investing (formerly Nutmeg)

Showing 11 of 1804 company reviews • Last reviewed within 7 days

JP Morgan Personal Investing gives you peace of mind

Stocks and shares ISA • 4th February 2026

JP Morgan Personal Investing gives me the freedom to invest my money with peace of mind, knowing my assets are being managed and cared for... JP Morgan Personal Investing gives me the freedom to invest my money with peace of mind, knowing my assets are being managed and cared for properly by a team of people who know what they’re doing. The customer service is excellent, and the UI of the website and app is easy to navigate, and easy to understand. All the information I need to know is proudly shown to me, leaving me with no question about how effectively my assets are being managed. Read more Read less

{"display":"Jack Radford","full_name":"Jack Radford","avatar":{"url":"\/assets\/uploads\/avatars\/users\/893035.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy accessibility

Stocks and shares ISA • 3rd February 2026

Easy to sign up, fully managed, I don’t need to pick stocks

{"display":"Morounkeji S","full_name":"Morounkeji S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Fees are very good as is performance

    Fees are very good. Have some good growth in my portfolio particularly when markets performed bad

    {"display":"Jason","full_name":"Jason","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    Jason 3rd February 2026
  • 5/5

    Great UI and UX.

    Great UI and UX. I liked their fully managed offefing where I can deposit and forget about everything.

    {"display":"themadinvestor","full_name":"themadinvestor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 2/5

    Beware of the administrators used by this company.

    My pension investment with Nutmeg performed well, but the administration was dire. Unfortunately this part of the operation is outsourced to another company. They are... My pension investment with Nutmeg performed well, but the administration was dire. Unfortunately this part of the operation is outsourced to another company. They are slow, confusing and incompetent. Obviously, I only discovered this when trying to release funds from my pension. Read more Read less

    {"display":"mikef","full_name":"mikef","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    mikef 23rd January 2026
  • 1/5

    This is a crypto fraud.

    This is a crypto fraud. Any gains you claim to have made are fake. Please don't make the same mistake as I did by interacting... This is a crypto fraud. Any gains you claim to have made are fake. Please don't make the same mistake as I did by interacting with them. They do not approve withdrawal. I've gone round and round; there's always another reason to take more money from me. I had to file a report with Roberts Lee Recovery Firms ( roberts'lee'618'@'gmail'com ) , and they were able to reclaim my funds when everything appeared lost. ( + 1 856 549 7469 ) Read more Read less

    {"display":"Lawrence Sophia","full_name":"Lawrence Sophia","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1286567.png"}}'s avatar
  • 5/5

    Super easy app.

    Super easy app. Investment profiles are easy to understand.

    {"display":"Bill","full_name":"Bill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Really clear website, regular updates and as much or...

    Really clear website, regular updates and as much or as little extra info as you want.

    {"display":"Tracey Mohabir","full_name":"Tracey Mohabir","avatar":{"url":"\/assets\/uploads\/avatars\/users\/747429.png"}}'s avatar
  • 5/5

    Helpful on line chat very easy to deal with

    Helpful on line chat very easy to deal with

    {"display":"WIlliam","full_name":"WIlliam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    WIlliam 12th June 2025
  • 5/5

    Great financial products

    My husband has a LISA with a competitor and will be switching to nutmeg, as my experience of their investment clarity, general communication and investment... My husband has a LISA with a competitor and will be switching to nutmeg, as my experience of their investment clarity, general communication and investment strategy and returns has been far superior. Communication is regular, clear and not over the top. Highly recommend their product! Read more Read less

    {"display":"Becky","full_name":"Becky","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Becky 12th June 2025
  • 5/5

    Best Investment experience in UK, excellent customer...

    Best Investment experience in UK, excellent customer service

    {"display":"Ajas","full_name":"Ajas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Ajas 21st April 2025

    Products from J.P. Morgan Personal Investing (formerly Nutmeg)
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