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One Call Insurance: Business vehicle insurance broker reviews

Name: Business vehicle insurance broker
Rating: 4.80 (1739 reviews)

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4.80

Based on 1,739 reviews, last reviewed 3rd Sep 2026

11600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very competitive prices Very competitive prices and telephone operative couldn’t do enough to make me feel happy with my insurance cover Reviewed on: 3rd September 2026

Latest lowest rating:

1

Robotic and not joined up internal communications Robotic and not joined up internal communications Reviewed on: 8th July 2026

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1739)

Happy

Easy to complete very efficient Happy with the price someone there to help you if needed would definitely recommend one call insurance to freinds & colleagues other insurances are very expensive withoutcthe quality Reviewed on: 15th September 2021

Charged me an extra £70 for having 2 years no claims bonus

Disappointing! I had 2 years no claims bonus and they charged me an extra £70 just because before I reported a dangerous driver and made no claims! And they still charged me an extra £70, for reporting another driver’s dangerous driving unless my previous insurers deleted, me reporting another driver’s dangerous driving and previous insurers said they can’t! So I got over charged £70!! When I never made a claim!!!! They said unless i paid an extra £70 they would cancel the insurance and charge me for cancelling it themselves!! My 22 years NCB bonus abroad can’t be used to! Although it Was the cheapest insurers when i first took it out!! Reviewed on: 15th September 2021

Smooth transition for a superior deal.

Honestly this was a no-brainer going with One Call. With their added extras at a lower cost it made the switch easy. Reviewed on: 15th September 2021

Fair priced insurance

Very happy with there services and pricing Reviewed on: 15th September 2021

One call insurance is a great company. Deal with all my needs .so I don't have to worry. Which is a great help .would highly recommend one call insurance to eny ov my family and friends.

Òne call insurance staff I know are a big part of this company. I would like to thank them for all there help over the last year .they are so help full an understanding. Easy to talk to an understand .like I say a big help .and put my mind at ease .One again thank you all Reviewed on: 15th September 2021

Excellent

Fantastic service, great prices and great online portal!!! Reviewed on: 15th September 2021

Had excellent service from them

My van broke down and I had fast and friendly service Reviewed on: 15th September 2021

Great service and very efficient

Easy to set up and they have kept me up to date with Regular messages. Top service. Reviewed on: 15th September 2021

Excellent value van insurance.

After spending hours on the internet looking van insurance I found One Call Insurance came back with the best quote for price, content, excesses and cover. Easy to set up and straightforward policy. Reviewed on: 15th September 2021

Rip off charges

Had a problem with my bank which resulted in a direct debit being returned and one call insurance company charged me £30 and re applied for the direct debit,this company is unobtainable via phone and has being for well over 12 months, Their so called live chat is a waste of time…after many years of being with this company I will definitely not be re-insuring my commercial vehicle with them and would not recommend this company I guarantee that my review won’t be shown Reviewed on: 15th September 2021

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