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One Call Insurance: Business vehicle insurance broker reviews

Name: Business vehicle insurance broker
Rating: 4.79 (1731 reviews)

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4.79

Based on 1,731 reviews, last reviewed 25th Jul 2026

10800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Customer care team (Abby) called to check all was ok... Customer care team (Abby) called to check all was ok with the product and service. Very polite and helpful. Put me at ease with choosing them for insu... Read more Reviewed on: 25th July 2026

Latest lowest rating:

1

Robotic and not joined up internal communications Robotic and not joined up internal communications Reviewed on: 8th July 2026

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1731)

Thumbs up

Hassle free, Competitive Worry free Reviewed on: 29th August 2023

Lock you in the hit you with small print technicalities.

Onecall. They are a nightmare to communicate with. Will lie to you regarding your policy and details if you do actually get to speak to a representative,(good luck with that). But as soon as you are “off line”, they throw a technicality’term’s and conditions’ in an email to which you can not reply. I wanted to raise a complaint. They sent me an email four days later telling me that they would not uphold my complaint of which THEY had assumed was my complaint. It was not my actual complaint !. Now I have gone to the Ombudsman for assistance. Look at the reviews please. They sponsor to get onto Moneysaving.com which is why they are at the top of the list. One Call will quote you low then hit your policy with terms and conditions with extortionate costs for amendments and administrative procedures. I never write reviews or comment on services but for Onecall, I was overwhelmed by morales to educate people for the need to seriously avoid. Reviewed on: 29th August 2023

One Call Insurance Service is Ace

Never had a problen with One Call Insurance. They are always happy to help, I highly recommend this service. Reviewed on: 29th August 2023

Great value insurance

Great cover, excellent service when I called them, and the included breakdown cover came in very handy Reviewed on: 29th August 2023

Easy and cheap

I first heard of one call insurance after seeing them appear the cheapest on a price comparison site and three years running they still been the cheapest about and also the customer service is great and auto renewal for my policy didn’t have to do anything so would highly recommend one call insurance Reviewed on: 29th August 2023

Great service nice and easy

Easy to deal with, all online just a simple process. Reviewed on: 29th August 2023

Easy and simple would definitely recommend

So easy to set up customer service is perfect, highly recommended Reviewed on: 29th August 2023

good service

i would highly recommend one call insurance because they are easy to deal with they found me an excellent deal on my insurance and were very helpful when i needed to contact them definitely 5 star Reviewed on: 29th August 2023

No hassle van insurance

Did everything on-line. All the information was readily available and easy to understand but the best part was paying half of what I paid last year with a different company! Reviewed on: 29th August 2023

Very good A*

Easy to use company would definitely use again Reviewed on: 29th August 2023

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