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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Super easy and brilliant price

5
Can’t believe how reasonable the price to add a learner driver to my policy. It was so good that I actually queried it! Love that there’s an app and I get a monthly message to say payment is about to be taken. Reviewed on: 14th September 2021

Great Insurance

5
really friendly company , never had amy problems with contacting and always feel welcome when ringing up Reviewed on: 14th September 2021

Accident

5
I was involved in an accident which wasn’t my fault one call dealt with it very efficiently and provided me with a car whilst mine was being repaired, customer services were very professional and understanding so I would not hesitate to recommend them to other people looking for a 5* car insurance company Reviewed on: 14th September 2021

Reliable when needed and top notch customer service

5
Touch wood, never needed to claim but they are always available to answer any queries Reviewed on: 14th September 2021

Mr

5
I am very happy with you . You are the best company . Reviewed on: 14th September 2021

Excellent customer service and best value for money

5
I was able to use online channels to get an unbeatable renewal quote thanks to the persistence of the customer service adviser who I had an online chat with who went the extra mile on my behalf Reviewed on: 14th September 2021

Good price

5
All good very nice when you are on the phone .Can always understand them when speaking. Reviewed on: 14th September 2021

exactly what it say's

5
Having to go through the labouring phone call's of renewing my insurance , isn't something i look forward to . So when i read up about One Call Insurance, thought it sounds to good to be true, but hell No , it was so simple and efficient and Cheappppppp. Couldn't recommend them enough. Reviewed on: 14th September 2021

Easy to deal with

4
Unfortunately I forgot to add a no- fault claim and was fined £74 Reviewed on: 14th September 2021

QUALITY

5
VALUE FOR MONEY ATTENTION TO DETAIL FAST PROMT ACTION Reviewed on: 14th September 2021

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