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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Excellent service

5
Excellent service, online services easy use and the prices are very good Reviewed on: 14th September 2021

Excellent service

5
This is the 2nd time I've used this company. Their advisors are great and it's easy to sign up. Fortunately I haven't had to.claim but the service when getting a quote and signing up is tops Reviewed on: 14th September 2021

Amazing customer service

5
My biggest issue with insurance companies is their customer service. However one insurance constantly impressed me. Super helpful, very friendly, and incredibly empathetic. Reviewed on: 14th September 2021

First class service

5
Very friendly easy to arrange and they listen to what YOU want Reviewed on: 14th September 2021

Perfect

5
I like the service and the platform Very helpful Reviewed on: 14th September 2021

Can't speak for claim, but....

5
Whilst I've not had need to claim (Long may THAT continue) service has been impeccable, annual renewal was reasonable (Unlike most) so I stayed. Hopefully, that will be the case next renewal...... Reviewed on: 14th September 2021

Amazing

5
Had no issues with my policy n great customer service always there when I needed advice or help Reviewed on: 14th September 2021

No hassle insurance.

5
Talked to one of the team, very helpful. I explained was now out of work due to covid, I was looking for the best package for my family and the operator fully understood and got exactly what I was looking for. Reviewed on: 14th September 2021

Happy

5
Rarely this is a company I have renewed with as the renewal cost was comparable with new insurance options. Reviewed on: 14th September 2021

good dependable company

5
easy to contact, when things go wrong Reviewed on: 14th September 2021

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